Intern, IT Infrastructure Services in Albany, NY

　　Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries.

　　The IT Infrastructure Services Intern would be part of a larger infrastructure team and will learn and gain experience in maintaining, analyzing, troubleshooting and repairing hardware and computer systems remote or onsite. The IT Intern may also be assigned to project teams in support of company goals and objectives.

　　Join our talented workforce, where a commitment to excellence and a customer focused attitude is everything. We pursue excellence because our work has the power to improve patients’ lives with the pharmaceuticals we develop and manufacture.

　　In this role, you will

　　• Assist on projects within end user services and infrastructure teams

　　• Asset/Inventory cleanup and documentation (CMDB)

　　• Provide technical support, in person or remote, for all Global CURIA workers in professional manner

　　• Provide front-line primary technical support to CURIA workers on various technical issues including access, hardware, software and peripherals

　　• Provide basic IT Support for lab/manufacturing systems per SOP’s

　　• Conference room AV support including microphone, camera, and general connectivity issues

　　• Utilize internal ticketing system to accurately track work and complete in a timely manner

　　• Understand IT security and regulatory policies and adhere to these policies while providing support

　　• Exhibit safety awareness and safe work practices

　　• Work closely with the CURIA End User Services, Applications, Networking, and Information Security Service Owners as Subject Matter Experts to ensure enterprise solutions will enable the Curia community to work effectively

　　• Travel to local sites to provide support

　　Qualifications

　　• Currently pursuing a degree in the IT field

　　• Basic knowledge of Windows OS, Office applications

　　• Understanding of Infrastructure services and solutions (i.e.: Network/servers/etc.)

　　• Ability to lift 25 pounds

　　• Good communication skills and ability to work independently is a plus

　　• Ability to Multi-task and prioritize work

　　• Ability to perform proper time management

　　Pay: $22/hour

　　All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.

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