Interior Design/Sales Consultant

　　Superior CO - 569, 500 Marshall Road, Superior, Colorado, UnitedStates of AmericaReq #145Tuesday, December 12, 2023

　　General Objectives:The Design Consultant works closely with the customer in the designcenter/studio, remotely, online or in the customer's home to createindividualized design solutions to sell Ethan Allen products and services. Thedesigns include space planning, fabric coordination, product selection andoverall project design. Successful execution is evidenced by developingindividualized designs and achieving sales goals in a flexible relationshipbased selling environment. Some projects may require a team orpartnership-based approach. Design Consultants will be measured based onperformance categories (teamwork, customer service, communicationskills, decision making, project development, presentation, andtechnical skills) and benchmarks (Minimum Monthly Sales, Home Calls,Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio and EthanAllen Trade Program) that contribute to the success of the Design Center aswell as their own individual success. Must be skilled in the use of socialmedia such as blogs, micro-blogs, on-line forum, content sharing websites and other digital channels established for on-line interaction andconnection to promote Ethan Allen's brand as outlined in Ethan Allen'sSocial Media Policy. Design Consultants are compensated according to theDesign Consultant Incentive Compensation Plan. Compensation is incentive basedwith total compensation determined by commissions earned. Design Consultantsare expected to meet or exceed Minimum Monthly Sales and other benchmarks asdeThis is a Full-Time position.Essential Duties and Responsibilities:Create design solutions that are consistent with the customer's preferenceand budget.Sell Ethan Allen's products and services.Represent the Ethan Allen brand in all customer interactions. When in thedesign center professionally greet customers to establish rapport and obtainappointments and in-home consultations. Customarily and regularly make homecalls to evaluate the customer's needs and provide a total individualizeddesign solution that closes the sale.Utilize grassroots marketing and a variety of social media platforms todevelop and grow the business.Educate customers about the complimentary design service Ethan Allenprovides, offering as little or as much design service as a customer desires.Stay current on design and color trends to create fashionable designsolutions.Coordinate with the team to provide exceptional service to customers, beforeand after the sale, by promptly keeping customers informed of their orderstatus including any delays.Participate as required in all corporate sponsored marketing and trainingprograms.Educate customers on all the Ethan Allen sponsored finance options availableto them.Contribute towards the development and on-going upkeep of the designcenter's portfolio.Utilize corporate systems and technology to maximize efficiency in designingprojects, creating presentations, and providing professional service forthe design team's customers.Enter orders utilizing the retail point of sale system.Work cooperatively in maintaining a neat and orderly design center projection.Work with the Design Center Leader/Design Sales Leader and DesignConsultants to develop business plans and grass roots marketing plans tofurther our market reach and exceed written goals; monitor effectiveness ofthe plans. Provide suggestions to modify plan based on reaching specific goalsand objectives.Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc.to build volume of projects and productive relationships with prospective andcurrent clients.Utilize appropriate social media (i.e., Facebook, Instagram, etc.)to heighten own presence as well as Ethan Allen's presence. Continuallybuild re ationships with outside talent via social media, such asLinkedIn, to build a network in the market.Perform any other duties as required.Knowledge, Skills, & Abilities:Bachelor's degree or equivalent in a design-related field from an accreditedinstitution with a minimum of one (1) year of practical interior designexperience.Broad knowledge of interior design and effective sales techniques.Working knowledge of online sales and design tools.Good listening skills with excellent oral and written communication skillsalso required.General understanding of how to utilize social media and grass-roots marketingto develop a book of business. Proven experience preferred.Valid driver's license, except in limited circumstances in which theassociate can establish to the Company's satisfaction that they haveavailable, for use during all business hours, an alternate means oftransportation not requiring the operation of a motor vehicle which willenable them to perform the duties of their position.Intermediate skill competency using digital floor planning technology. 3Dapplications a plus.Experience using interactive technology to view design concepts such asaugmented reality, virtual reality and other visualization tools.Willing and capable of learning new technologies.

　　Other detailsJob FamilyDesignersJob Function4A Design ConsultantsPay Type