Intake Coordinator - Home Care

Department: Home Care

Entity: Champaign-Urbana Service Area

Job Category: Clerical/Admin

Employment Type: Full - Time

Job ID: 42940

Experience Required: None

Education Required: Not Indicated

Shift: Day

Location: Champaign, IL

Usual Schedule: 4 days a week 8 hr shifts

On Call Requirements: no

Work Location: Carle on Fieldstone

Secondary Job Category: Clerical/Admin

Weekend Requirements: no

Holiday Requirements: no

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Position Summary:

The Intake Coordinator interprets and applies established admission criteria for Carle Home Care product lines to prospective patient referrals. Ensures the timely and efficient transmission of referrals to appropriate operational area and ensures behaviors that promote customer satisfaction. Hours may vary depending upon census and program need.

Qualifications:

EDUCATIONAL REQUIREMENTS None specified CERTIFICATION LICENSURE REQUIREMENTS None specified SKILLS AND KNOWLEDGE Prefer knowledge of home health, hospice, home infusion, case management, Medicare, Medicaid, accreditation standards, and experience in dealing with third party payers. Strong computer skills and knowledge of Medical terminology.

Essential Functions:

Collects demographic and clinical data to support admission into home health programs and completes entry of information, orders, etc. in computer system

Compiles referral statistics and other reports as requested by leaders.

Completes benchmarking data for all programs as assigned.

Develops fundamental knowledge of diagnosis coding and makes accurate recommendations to field staff for new admissions.

Identifies patient situations and conditions that may limit or preclude successful admission to home health program; works with referral sources and dept leaders to facilitate and resolve.

Performs basic scheduling functions, if requested, during periods of staffing shortages.

Performs general office administrative work such as filing, ordering supplies, keeping inventory and distributing mail.

Works with referral source to establish medical necessity, skilled need, diagnosis, physician to order/follow patient; viable funding sources, etc. and documents in EMR.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.