Overview

　　Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

　　Responsibilities

　　Position Summary:

　　Under the supervision of the Revenue Cycle Supervisor, the Insurance Services Representative II is responsible for providing timely and efficient follow-up to all parties necessary to resolve any issues related to insurance or patient billing, consistent with the mission and philosophy of Dignity Health Medical Foundation.

　　Single Access: This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.

　　Multi-Access: This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from multiple transactions or reports and/or files containing bulk transactional information containing unencrypted or un-redacted credit card information.

　　Qualifications

　　Minimum Qualifications:

　　3 years Healthcare Revenue Cycle/Professional Medical Office experience with Customer Serviceresponsibilities. Alternatively, a combination of 3 years Healthcare Revenue Cycle/Professional Medical office and Non Healthcare Customer Service experience with the majority of experience in Healthcare.

　　High School Diploma or equivalent.

　　Excellent written and verbal communication skills. Working knowledge of computers and demonstrated proficiency in using e-mail systems, internet and office software applications.

　　Preferred Qualifications:

　　5 years working in healthcare Rev Cycle or Professional Medical Office with Customer Service responsibilities. 1 year experience with IDX Practice Management system and Cerner EHR

　　AA/AS degree in Health Care Administration or related field.

　　Knowledge of physician billing regulations. Understanding of professional claims and billing procedures. Knowledge of Google Suite

　　Pay Range

　　$19.73 - $27.13 /hour

　　We are an equal opportunity/affirmative action employer.