RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for an Insurance Denials Specialist II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Insurance Denials Specialist II, you will investigate and determine the reason for a denied or unpaid claim, and take necessary steps to expedite the medical billing and collections of the accounts receivable. At CDI our passion for our patients, customers and purpose requires teamwork and dedication from all of our associates. Working in a team environment, you'll communicate with patients, insurance carriers, co-workers, centers, markets, referral sources and attorneys in a timely, effective manner. This position is full-time working Monday - Friday 8:00am - 4:30pm, and is 100% remote. ESSENTIAL DUTIES AND RESPONSIBILITIES: (90%) Insurance Denial Follow-up Accurately and efficiently reviews denied claim information using the payer's explanation of benefits, website, and by making outbound phone calls to the payer's provider relations department for multiple denial types, payers, and/or states Reviews and obtains appropriate information or documentation from claim re-submission for all denied services, per insurance guidelines and requirements Communicates with patients, insurance carriers, co-workers, centers, markets, referral sources and attorneys in a timely, effective manner to expedite the billing and collection of accounts receivable Documents all communications with coworkers, patients, and payer sources in the billing system Contributes to the steady reduction of the days-sales-outstanding (DSO), increases monthly gross collections and increases percentage of collections Prioritizes work load, concentrating on "priority" work which will enhance bottom line results and achievement of the most important objectives Contributes to a team environment Recognizes and communicates trends in workflow to departmental leaders Meets or exceeds RCM Quality Assurance standards Ensures timely follow-up and completion of all daily tasks and responsibilities (10%) Performs other duties as assigned (10%) Performs other duties as assigned Required: High School diploma or equivalent 2+ years' experience in a medical billing department, prior authorization department or payer claim processing department, or 9+ months experience as Insurance Denials Specialist within the organization Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook Proficient with using computer systems and typing Preferred: Graduate of an accredited medical billing program Bachelor's degree strongly preferred Knowledge of ICD-10, CPT and HCPCS codes Be a part of something bigger -- join our team in transforming lives through remarkable service. CDI is a national provider network of medical imaging and related services. Through our collection of partnerships, we deliver our trademark customer service and high-quality services to enhance patient care in more than 35 states, offering a wide range of screening, diagnostic and interventional procedures that complement each community's needs. CDI is an EO Employer/Vets/Disabled. INSIGHT ENDING: Be a part of something bigger -- join our team in transforming lives through remarkable service. Insight Imaging is a part of CDI's national provider network of medical imaging and related services. Through our collection of partnerships, we deliver our trademark customer service and high-quality services to enhance patient care in more than 35 states, offering a wide range of screening, diagnostic and interventional procedures that complement each community's needs. Insight is an EO Employer/Vets/Disabled Rayus is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability, veteran status or other status s protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring. Rayus and its associates have an employment relationship, which is known as employment-at-will. This means that either Rayus or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.