Job Family: Sales

　　Req ID: 403991

　　Inside Sales Support (Digital Industries)

　　Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

　　If you're looking for a #newchapter in your career, take a closer look at why Forbes ranked us #34 on their 2023 World's Best Employers list. We're beyond Building Automation and taking #digitalization to a new level.

　　At Siemens, we are constantly challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

　　We are looking for an Inside Sales Support This position will be based remotely in either the central or western area of the United States to correspond to our west coast teams.

　　You’ll make an impact by:

　　Reduce the administrative burden of salespeople - Run internal interference & keep Partner Sales Engineers in front of customers

　　Be responsive to the customer – Eliminate delays to respond & “Help them buy”

　　Identify opportunities for improving upstream inefficiencies in back-office processes impacting Sales

　　Ensure timely communication of information back to the customer at the request of the Sales Manager or Sales Engineer

　　Simple proposal development (cross-divisional systems proposals) and response for quotations at the request of the Sales engineer to ensure no delay for the customer. Coordinate point (leveraging other business units and customer support teams) for product migration proposals.

　　Evaluate and improve channel inside sales personnel proficiency regarding available Siemens sales toolsets working with our Partner Sales team and Partner Management training function.

　　Guide distributors to use tools vs. doing for them.

　　Keep the special pricing approval process moving on behalf of the Sales Engineer, including pricing agreement modifications, entering and approving requests\

　　Siemens Contacts - General and Local: Maintain Siemens contacts documentation of "who to call"

　　Facilitate the “level of approval” (LoA) process on behalf of the Sales Engineer, including contacting the Business Unit regarding discounts when needed and acquiring e-mail approval before submitting for pricing approval.

　　Coordinate customer Account Setup, including all administrative requirements for setting up a new customer

　　Limited customer-facing responsibilities may include:

　　Occasionally meet with customers to understand needs and ensure we’re positioned to support incoming requests optimally.

　　Direct calls with customers to clarify “Request for Quotation” positioning

　　Entry of investment requests and follow-up regarding the status and respond on behalf of the Sales Manager or Sales Engineer as directed

　　Record some activities and data for specific accounts and partners within the Customer Relationship Management tool

　　You’ll win us over by having the following qualifications:

　　Basic Qualifications:

　　BS/BA in Business

　　2+ years of Customer Support experience is required.

　　Demonstrates knowledge in specialization or multiple disciplines to successfully complete sophisticated assignments.

　　Demonstrates extensive knowledge of the organization's business practices and issues faced and contributes to problem resolution.

　　Less than 10% travel required

　　Preferred Qualifications:

　　Experience with Automation & Drives technology. Industrial experience software is a plus.You’ll benefit from:

　　Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

　　The pay range for this position is $52,990 - $90,840 . The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

　　Create a better #TomorrowWithUs

　　About Siemens:

　　We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

　　Our Commitment to Diversity, Equity, and Inclusion:

　　We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .

　　Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

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　　Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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