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Inside Sales Customer Service Rep
Inside Sales Customer Service Rep-January 2024
Green Bay
Jan 15, 2026
About Inside Sales Customer Service Rep

  JOB REQUIREMENTS: Customer service professionals-don\'t pass up thisopportunity for a great opportunity with a global industrialdistribution company that allows you to do far more than just takingorders and fielding complaints. In partnership with over 4,000world-class manufacturers, we are an industry-leading value-addeddistributor of a wide variety of innovative and reliable industrialproducts. Since 1923, we have been committed to always having the rightpart in stock and always getting it to the customer when they need it.You will provide our customers with expert assistance to a wide varietyof questions and problems. Unlike most CSR roles, you will build ongoingbusiness relationships with our customers through repeated contact andconsultation. As this is a service and parts center, our ability to getcustomers\' business often depends on your ability to quickly andefficiently provide them with just the right parts and/or solutions -especially when customers are experiencing costly equipment breakdowns.You will also occasionally have hands-on duties that will requiremechanical aptitude. This is a great starting point from which to growtoward a sales or management career. If you enjoy the challenge offinding just the right part or the right solution to fulfill acustomer\'s needs, and you have the background we\'re looking for, wewant to talk with you! Assist customers by phone and in person at ourfacility Help customers get the parts they need Interact extensivelywith customers to clarify their needs, research, and recommend partsMeet / exceed monthly sales goals while increasing customer satisfactionProvide quotes Take orders Provide post order service Physically measurespecs on a wide variety of parts REQUIREMENTS Our Customer ServiceRepresentatives are self-motivated and driven by a desire to exceedexpectations. They have strong prioritization and multitasking skill, asense of urgency, and display excellent verbal and writtencommunication. Interpersonal skills and the ability to establishrapport, build solid relationships with a wide variety of customers arecritical. Specific qualifications for the role include: Minimum 6 monthsof customer service experience Mechanical and mathematical aptitudeExcellent telephone skills Ability and desire to learn new systems andprocesses quickly Strong computer skills, particularly Excel High schooldiploma or equivalent Valid driver\'s license and clean driving record(MVR) SAP / ERP experience, preferred Knowledge of industrialdistribution products and hydraulics, preferred Benefits As aCustomer... For full info follow application link. We are an equalemployment opportunity employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion,national origin, ancestry, gender, sexual orientation, age, disability,protected veteran status, marital status, medical condition or any othercharacteristic protected by law. ***** APPLICATION INSTRUCTIONS:Apply Online: ipc.us/t/682F644C3D204D6C

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