Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2020, Eurofins generated total revenues of EUR 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionDNA Diagnostics Center is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world. Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for consumers, government agencies, healthcare providers, and legal professionals; PeekabooTM Early Gender DNA Test for expecting mothers; SpermCheck fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts. Our corporate headquarters, including our DNA testing laboratory, is based in Fairfield, OH in the greater Cincinnati Area. DDC is part of Eurofins, a global scientific company with over 800 laboratories in 50 countries and more than 50,000 employees.OPPORTUNITY OVERVIEW:The Inside Sales Associate is responsible for answering phone calls from DDC's global customers and answering questions about DDC's relationship testing products, used for immigration, surrogacy, confirming the father of a child, etc. The Inside Sales Associate determines the services our clients require, charts their course through the testing process, and closes the sale.Schedule is Mon-Fri 11am-8:00pm EST. Central, Mountain, and Pacific time zone candidates encouraged to apply.ESSENTIAL DUTIES:* Field 30-40 inbound calls per day requiring active listening and documenting customer details.* Quickly understand and analyze customer needs through a consultative sales approach.* Explain DDC's products and services in a professional manner via phone, email, text message, or chat.* Analyze the customer problem properly and provide logical solutions.* Communicate effectively with the intent of finalizing sales opportunities.* Meet Key Performance Indicators stated in the Sales Compensation Plan including Closing %, Revenue Per Call, and Sales Quota.* Escalate customer needs that require additional knowledge or ability to leadership.* Research required information using available resources.* Attend training and coaching sessions to develop relevant knowledge and skills.* AbleApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjIzODQ4LjEwNTA4QGV1cm9maW5zdXNjb21wLmFwbGl0cmFrLmNvbQ