Company Description

　　#BeLimitless 

　　We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

　　By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

　　Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

　　Job Description

　　Scope and Objectives

　　You are responsible for, but not limited to, the overall management of the restaurant. To provide back up for the Assistant Manager and offer support in ensuring that the highest standards of service are offered to our guests.

　　Key Deliverables and Responsibilities 

　　 Ensure correct grooming standards are followed at all times 

　　Responsible for the smooth operation of his/her specific area 

　　Follow the Care Programme at all times 

　　Follow up on all financials, LQA, Forbes and TrustYou targets 

　　Is aware of the daily, monthly and yearly financial targets 

　　Actively contributes towards the achievement of financial targets 

　　All issues and negative guest feedback need to be properly reported on Glitch system 

　　Following up on opening and closing checklists 

　　Maintains the HACCP & FIFO standards as required by the regional governing body 

　　Handle financial procedures according to guidelines set by the finance department 

　　Responsible for linking all facets of service, cuisine and entertainment 

　　Assume the responsibility of daily operations 

　　Handles security incidents, guest complaints with confidence and in a professional manner 

　　Attend daily briefings prior to commencement of shift 

　　Ensure all appropriate equipment is on hand for each service period 

　　Attend trainings and monitor waiters' performances 

　　Responsible of the grooming of all waiters 

　　Should be creative, confident and prepared to think outside of the box 

　　Following the personal development plan set by the Assistant Manager 

　　Ensure the operational inventory is always accounted for and in immaculate condition 

　　Ensure the outlet is maintained at the highest levels 

　　Create opportunities for upselling products 

　　Develop the waiter's team to strive for excellence 

　　Inspires heartists to create a flow of new and 'improved' ideas 

　　Follow Hotel Evacuation Policy in case of an Emergency 

　　Ensure awareness and delivers the optimum levels of service and guest satisfaction 

　　Establish and maintain effective communication across the outlet 

　　Lead by example through a passionate, hands on approach 

　　Assist with collecting information for the monthly P&L review

　　Qualifications

　　Personal Attributes 

　　Motivator & role model 

　　Positive attitude and well spoken 

　　Result driven 

　　Displays initiative 

　　Commitment to professional values 

　　Team creator 

　　Customer / people oriented 

　　Creative / open-minded