Description If you love building solid customer relationships, this Customer Service Representative position via Robert Half in the growing Non-Profit industry might be for you. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This Brooklyn, New York Customer Service Representative position could be for you, if you're available for a long-term contract / temporary to hire opportunity. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.

　　What you get to do every single day

　　Receive and place telephone calls

　　Manage the fielding and sending of important written business correspondence

　　Deliver outstanding, friendly customer service in a timely fashion

　　By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Critical thinking, problem solving, ability to work independently

　　Strong proficiency in Excel and other Microsoft Program skills

　　Supportive, positive attitude with a professional demeanour applied to all tasks

　　Demonstrated talents in communicating and interacting with clients/customers, both internal and external

　　Comprehensive knowledge of Administrative experience

　　2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

　　Demonstrated experience performing extensive research to resolve complex customer inquiries

　　Excellent oral and written communications skills

　　Strong customer service and office administrative skills

　　Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyProficient with computers and technology platforms

　　If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .