Additional Information Seasonal - part time role (30 hours per week).
Job Number 24007627
Job Category Food and Beverage & Culinary
Location The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for an In Room Dining Commis. Reporting to the Restaurant Manager, will be part of a team of high-level professionals with a strong passion for F&B.
It is a seasonal, part time contract role (30-hour working week).
This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.
What we offer
Professional career progression at international level in more than 8000 Marriott hotels
Learning and development opportunities online, on the job and in class
Discounts on hotel rooms, gift shop items, food and beverage
Experienced management & motivated and engaging colleagues
Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
Canteen service and uniform
The impact you’ll make
You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.
What you’ll be doing
Provide a curated in room dining experience
Answer telephone and take orders using telephone etiquette and brand standards
Coordinate delivery of items to the guestroom in a timely manner to ensure proper food quality
Properly and accurately close guest checks
Record guestpreferences
Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain cleanliness of work areas throughout the day
Inspect the cleanliness and presentation all china, glass, and silver prior to use
Follow Standard Operating Procedures and brand identity guidelines at all time
What we’re looking for
Fluent English and at least intermediate Italian (writing and speaking)
Understanding of F&B operations and luxury hospitality
Ideally, knowledge of Micros and Opera
Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.
Connect your passions with a rewarding opportunity
You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.