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Implementation Technical Consultant
Implementation Technical Consultant-March 2024
Milano
Mar 28, 2026
About Implementation Technical Consultant

  JOB TITLE: Implementation Technical Consultant

  DEPARTMENT: Implementation

  LOCATION: ADP Italy

  REPORTS TO: Implementation Manager

  JOB PURPOSE : Working in a Project Management business context to implement new business to meet both client and company requirements in an agreed and timely manner. To configure the system according to analysis sheet approved by the client and to verify client requirement compliance.

  KEY RESPONSIBILITIES :

  To ensure delivery of excellent service:

  Coordinate and report to project manager and His/her Manager the activities of his/her responsibility and possible criticality

  Works with third party resources where appropriate.

  Lead the Implementation and documentation (completing with technical documentation) of the profile and credential for each new starts

  Work with ICT Team to check of infrastructure conformity to the customer's specifications

  Test and set possible interfaces required by the customers according to the analysis unless different agreement (eg accounting) defined in the project plan

  Configure and whenever require customize customer reports.

  Interfacing with other team area for supporting data migration and data recovery

  Contribute to the continuous improvement of the ADP One Services and HR processes (including the implementation methodology and related set of supporting tools/materials) providing input to the R&D Teams

  KEY DUTIES/TASKS :

  Support the team in Process improvement.

  Delivering Process improvement to drive operations effectiveness and efficiency

  Leading and working with other departments on cross-functional improvement projects

  Provides progress reports to Project Manager and his/her Manager as required

  Communicates critical issues and risks to Project Manager and his/her Manager .

  Performs other duties as required.

  Tracks time spent by client and tasks undertaken.

  Take part in continuous improvement process as and when required

  Supports other Implementation teams as and when required

  SUPERVISORY/RESPONSIBILITIES :

  Reports to Implementation Manager with no supervisory responsibility

  Will be expected to work under own initiative for day-to-day tasks in line with overall strategic guidance from manager.

  SKILLS AND KNOWLEDGE :

  Knowing of interfacing / integration between application modules and systems customer

  Knowing of data migration technical tools.

  Knowing of reporting tools and techniques (SQL, Relational Database (RDBMS)

  Knowing Programming techniques and tools (Java, Javascript, shell script, etc ...)

  Process and quality improvement

  Microsoft Office, including Excel, Word and PowerPoint

  EDUCATION AND EXPERIENCE :

  3+ years working in a payroll and/or personnel consulting and/or IT Project role

  Diploma (or similar qualification). Degree would be an advantage.

  English (spoken and written) is mandatory

  Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

  Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

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