Introduction

　　At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

　　Your Role and Responsibilities

　　Assist in gathering functional and business requirements from the client and translate them into a functional hosted solution design which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services

　　Configure, test, and document Apptio dashboards and underlying data models to meet functional specifications

　　Work closely with other analysts and consultants in the organization to leverage skill sets and meet deliverable deadlines

　　Provide customer with end user training as needed

　　Collaborate with other departments in the company to ensure customer satisfaction and resolve issues in a timely fashion

　　Work with the product management and development organization to channel client feedback into future releases of the Apptio product suite

　　Work with content management to consolidate commonalities across customers into best practices and product templates

　　Required Technical and Professional Expertise

　　General

　　Self-starter - able to come up to speed on complex, difficult concepts with minimal assistance

　　Team player with solid communication and presentation skills

　　Ability to breakdown complex information into simple solution requirements

　　Strong to expert skills in data analysis/manipulation

　　Knowledge of enterprise IT organizational, business, and technical environments

　　Strong English written/ oral skills

　　Business Domain Focus

　　General understanding of basic financial concepts such as general ledger, budget, forecast and cost

　　General understanding of IT infrastructure concepts such as server, storage, virtualization and software applications

　　Preferred Technical and Professional Expertise

　　Technical Domain Focus

　　Experience with Apptio tool and certification

　　Experience with data dictionaries, data analysis and relational databases

　　Skilled at working with large data sets, quickly detecting and resolving data-related issues

　　Skilled at completing technical design via iterative mockups

　　Basic programming skills and data analytics e.g. HTML, SQL, Excel, Access, Business Objects, etc.

　　About Business UnitApptio is the leading technology spend and value management company for financial and operational decisions across Information Technology (IT), multi-cloud FinOps, and product development. Apptio's mission is to deliver business value with every technology investment. Powered by Apptio's cloud platform and AI/ML data engine, Apptio's SaaS applications translate technology spend into clear business outcomes and financial ROI. Apptio applications deliver six key capabilities: cost transparency, actionable insights, planning and forecasting, usage and consumption, value management, and showback/chargeback.

　　This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

　　Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

　　Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

　　Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

　　Are you ready to be an IBMer?

　　About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

　　Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

　　For additional information about location requirements, please discuss with the recruiter following submission of your application.

　　Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.