Description • Utilize your expertise in hardware and software to diagnose and repair complex computer and display systems, collaborating with engineering staff as needed.

　　• Employ troubleshooting tools and techniques to address system issues, escalating to engineering teams when necessary.

　　• Identify recurring equipment failures and design flaws, recommending practical corrective actions.

　　• Undertake domestic and international travel on short notice for equipment installation, modification, and repair, as well as long-term on-site support.

　　• Assist in field services administrative tasks such as scheduling, proposal preparation, and budget management.

　　• Contribute to creating and delivering operation and maintenance training courses, aiding customers in effectively utilizing and maintaining their systems.

　　• Collaborate with technical writers and instructors to improve maintenance, operations, and training documentation.

　　• Generate Field Service Bulletins as responses to Engineering Change Orders, drawing from ECOs as source material

　　• Cultivate strong customer relationships through clear and effective communication, fostering rapport and trust.

　　• Manage tools, documentation, test equipment, and product spares essential for comprehensive system support.

　　• Oversee preventive maintenance, repair, and hardware configuration of in-house systems.

　　• Conduct customer acceptance tests to ensure optimal system performance. Requirements Hardware Troubleshooting, Basic Troubleshooting, Hardware and Software Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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