Job Summary:
Responsible for preparing and scanning a variety of customer documents. This includes the tasks of arranging documents in prescribed order and format, inserting targets at customer request, and repairing documents as needed. Scans documents on a variety of scanning equipment including microfilming cameras. Verifies input data to ensure accuracy of completed work, scans and edits work for errors during processing.
KEY RESPONSIBILITIES:
Document Scanning:
* Operate document scanning equipment to convert paper documents into digital images.
* Ensure the accuracy and quality of scanned images.
Image Processing:
* Enhance and optimize digital images to improve clarity, readability, and overall quality.
* Perform image cropping, rotation, and other adjustments as needed.
Data Capture:
* Utilize Optical Character Recognition (OCR) technology to extract text and data from scanned images.
* Capture and input metadata associated with each document or image.
Quality Control:
* Conduct thorough quality checks on scanned images to identify and correct any errors.
* Ensure compliance with established standards and guidelines.
Digital Archiving:
* Organize and maintain digital archives of documents in a systematic and easily retrievable manner.
* Implement best practices for digital document storage and management.
Technology Utilization:
* Stay current with imaging technologies and software tools.
* Collaborate with IT teams to implement and maintain document imaging systems.
Collaboration:
* Work closely with document management teams, records managers, and other relevant stakeholders.
* Communicate effectively with team members to coordinate tasks and ensure project timelines are met.
Security and Confidentiality:
* Adhere to security protocols to ensure the confidentiality and integrity of scanned documents.
* Implement measures to protect sensitive information during the imaging process.
PRINCIPAL ACCOUNTABILITIES:
* In this position, either directly or through others, the incumbent will:
* Prepare documents according to job instructions per each client's specifications.
* Prepping documents may include; alphabetizing, putting documents in numerical order and/or date order, removing staples, etc.
* Ability to identify different document types.
* Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met.
* Maintain a record of completed work.
* Maintain confidentiality and security of client information per client guidelines.
* Maintain levels of productivity and quality based on department standards.
* Additional responsibilities and duties may be assigned based on business need.
KNOWLEDGE/EXPERIENCE/SKILLS:
* Minimal requirements for education, knowledge, and experience:
* High School Diploma or GED.
* Familiarity with imaging software and technologies.
* Strong organizational and multitasking skills.
* Good communication skills.
* Ability to use a personal computer.
* Ability to work independently in a team environment.
* Detail-oriented.
* Good time management skills.
PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:
* This position requires the ability to perform the essential duties and responsibilities in the following environment:
* Work schedule is Part-time an