Description:

　　Claims Processing Associate

　　Pay: $16.00 hr

　　Start Date: 2/26

　　Hours: 8am to 4:30pm.

　　Fully on-site position for the first 3 to 6 months – hybrid schedule to follow

　　Associates will assisting customers via inbound calls with claims on their homeowner’s insurance. Associates manage the loss claim from the point of reporting through completion of the repairs. Must have strong verbal and written communication skills to respond to questions and requests from clients, staff, borrowers, contractors, adjusters, and agents quickly and accurately. All activity pertaining to the claim must be documented and draws are issued for the repairs as needed. Processing must meet all compliance requirements. The specialist must demonstrate the ability to make decisions, problem analysis, and promptness to ensure the client’s needs are met on a timely basis.

　　Very fast paced – ability to multitask and not take things personal when talking with a frustrated customer.

　　Will also be documenting all conversation and details into a multi-screen computer system.

　　Candidates will go through intense training of shadowing and a little class work initially to understand the industry and the process.

　　Skills & Qualifications:

　　MUST HAVE:

　　Office experience in a customer service, administrative, data entry or production role (1+ year)

　　Tech savvy - able to use multiple monitors, multiple programs running at one time

　　Type at least 35 WPM

　　Great verbal and written communication skills

　　Analytical, ability to solve a problem (in this case the claim)

　　Active internet connection at home, if they are to work a hybrid schedule in the future

　　NICE TO HAVE:

　　Basic to intermediate excel skills

　　Insurance or mortgage background in any capacity

　　Homeowner claims experience

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.