We believe in the power and joy of learning

　　At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

　　Our culture values diversity, engagement, and discovery

　　Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

　　The HVAC Maintenance Technician, working under direct supervision, carries out regular maintenance tasks on heating, ventilating, and air conditioning (HVAC) systems. This includes servicing air distribution equipment, split systems, package units, fan coils, digital controls, and variable volume systems. They record operational data and technical information in a log or computer system.

　　Key Responsibilities:

　　Support senior technician in performing routine maintenance tasks, including cleaning and inspecting HVAC systems, changing filters, lubricating parts, and checking system performance.

　　Help diagnose and resolve basic HVAC system issues, such as temperature inconsistencies, airflow problems, or unusual noises.

　　Adhere to safety guidelines and procedures to ensure a safe working environment for yourself and others. This includes proper handling of tools, equipment, and materials, as well as following safety regulations and wearing personal protective equipment (PPE).

　　Maintain accurate records of maintenance and repair activities, including work performed, parts used, and any additional recommendations or observations.

　　Interact with customers in a professional and courteous manner, addressing their questions or concerns and providing basic information about building systems and maintenance.

　　Continuously learn and develop your knowledge and skills in HVAC maintenance through on-the-job training and participation in training programs or workshops

　　Assist with facility-related tasks that do not fall within the scope of HVAC responsibilities

　　Preferred Knowledge/Skills:

　　High School diploma or equivalent required

　　Basic understanding of HVAC systems and components

　　Good problem-solving skills and ability to use hand and power tools

　　Exceptional eye for detail and a strong skills for adhering to instructions

　　Strong communication and customer service skills

　　Proficiency in both independent work and collaboration

　　Willingness to acquire knowledge and adapting to new technologies and industry trends

　　Physical stamina to complete tasks that may involve heavy lifting and climbing

　　Capability to perform tasks at elevated heights using aerial lifts, scaffolding, stepladders, extension ladders, and maneuvering in confined spaces around equipment

　　Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

　　Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

　　About Cengage Group

　　Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

　　Base Pay Range

　　The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

　　$18.00 - $29.00 USD

　　Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

　　We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.