Human Services Planner III

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　　Human Services Planner III

　　Salary

　　$61,737.00 - $64,824.00 Annually

　　Location

　　Jacksonville, FL

　　Job Type

　　Civil Service

　　Job Number

　　2024-05811

　　Department

　　PARKS, RECREATION & COMM SVCS

　　Opening Date

　　01/23/2024

　　Closing Date

　　2/1/2024 11:59 PM Eastern

　　Description

　　Benefits

　　Questions

　　Job Description

　　Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!

　　The Parks, Recreation & Community services Department is actively seeking one (1) Human Services Planner III.

　　Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.

　　This is professional planning work at the advanced level in designing, implementing, administering, and monitoring the delivery of a broad array of human services programs and systems. Work requires a basic understanding and application of the theories, principles, and practices of human services planning, program evaluation, and statistical analysis usually gained through degree granting schools, or an equivalent level of practical knowledge gained through experience. Schedules, assigns, monitors, reviews, distributes, oversees, trains, and guides the work of others. Contacts with others require skill in understanding and influencing people and are important in coordinating and overseeing human services programs, resolving work-related issues and problems, and presenting and defending recommendations including skills of persuasiveness, assertiveness, and sensitivity to others point of view that are required to influence behavior, change an opinion, or turn a situation around. Work is subject to clearly defined policies and principles; however, requires the exercise of independent judgment in formulating, analyzing, and recommending changes in policies, and in rules and regulations. When situations arise that have not previously been encountered, formulates solutions based on experience and judgment. The work involves differing situations requiring use of judgment in search for solutions or new applications within ones' known experiences. Work is performed mainly in an office environment, but field work may be required in areas where there are some risks and hazards which are known, predictable and controllable. Operates a motor vehicle and operates standard office equipment such as a personal computer. Physical demands are minimal but may occasionally require lifting and moving objects of up to 20 pounds. The work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques, standards, and, or well-defined policies, and the worker plans and organizes the work, determines their own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness, and for adherence to established methods. standards, and policies.

　　Examples of Work

　　Plans, develops, and oversees human services planning strategies and objectives.

　　Schedules, assigns, monitors, reviews, distributes, oversees, trains, and guides the work of others.

　　Provides technical assistance to others.

　　Coordinates the preparation of annual plans and grant applications.

　　Coordinates the compilation of research on a variety of human service issues.

　　Coordinates the preparation of responses to planning related correspondence and inquiries.

　　Monitors program progress toward established goals.

　　Coordinates and maintains collaborative relationships with the private sector to develop resources in support of human service programs.

　　Coordinates the delivery of technical assistance to grant recipients.

　　Prepares, monitors, and analyzes human services program budgets.

　　Oversees coordination of existing programs with similar or complementary objectives.

　　Operates standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software, scanners, video equipment, overhead or slide projector.

　　Evaluates facilities and services provided by contracted service providers for compliance with contract and program regulations.

　　Prepares and delivers verbal, written, and visual presentations concerning program plans and activities to advisory councils, citizens' groups, and government officials.

　　Performs advanced data analysis and interpretation.

　　Develops recommendations and reports to include spreadsheets, graphs, and statistical analysis.

　　Demonstrates proficiency in the City of Jacksonville’s competencies.

　　Performs related duties as required.

　　Knowledge, Skills and Abilities

　　Knowledge and basic understanding and application of theories, principles, and practices of human services planning and delivery in the public sector.

　　Knowledge of information sources of and data collection methods related to planning.

　　Knowledge of federal, state, and local human service programs and grant sources.

　　Knowledge of applicable human service laws, rules, and regulations.

　　Knowledge of contract administration practices and principles.

　　Knowledge of methods of developing planning strategies, goals, and objectives.

　　Knowledge of grant-makers for human service programs, including application procedures, guidelines and requirements governing such funds.

　　Knowledge of principles of customer service. Skill in interviewing and data-gathering techniques.

　　Skill in data analysis to include quantitative and qualitative statistical techniques.

　　Skill in researching, analyzing, interpreting, and applying related federal, state, and local laws, rules, and regulations.

　　Ability to develop and submit grant proposals.

　　Ability to prepare, monitor, and analyze human services program budgets.

　　Ability to schedule, assign, monitor, review, distribute, oversee, train, and guide the work of others.

　　Ability to organize and coordinate data collection and analysis.

　　Ability to develop planning strategies and objectives.

　　Ability to operate standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software, scanners, video equipment, overhead or slide projector.

　　Ability to perform mathematical calculations.

　　Ability to develop and make presentations before large groups.

　　Ability to communication effectively both verbally and in writing.

　　Ability to collaborate effectively with others.

　　Ability to perform independently a wide variety of assigned tasks.

　　Ability to operate a motor vehicle.

　　Open Requirements/Supplemental Information

　　OPEN REQUIREMENTS:

　　Seven years of education and/or experience in human services planning, or a closely related field.

　　which includes at least two years of responsible administrative, professional, or technical experience in human services planning, statistical research, program evaluation or all aspects of grant procurement.

　　Within the above combination, possession of a bachelor’s or master’s Degree from an accredited institution with a major which directly relates to human service planning is preferred.

　　LICENSING/CERTIFICATION/REGISTRATION:

　　A valid driver's license is required prior to appointment and must be maintained during employment in this class.

　　Must qualify for prior to appointment, obtain and maintain during employment in this class a City of Jacksonville Public Driver Certification.

　　OTHER REQUIREMENTS: The probationary period for this class is six months.

　　A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

　　The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account.

　　Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

　　If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference

　　If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

　　Florida Department of Veterans Affairs

　　Attention: Veterans’ Preference Coordinator

　　11351 Ulmerton Road, Suite 311-K

　　Largo, FL 33778-1630

　　Email: [email protected]

　　The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

　　www.coj.net/benefits

　　01

　　Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

　　Yes

　　No

　　02

　　Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

　　Yes

　　No

　　03

　　This position is located in an office and is not a remote location.

　　I have read and understand the above statement.

　　04

　　An exam is required for this position. The exam will be conducted in person at City Hall in Jacksonville, Florida at a date to be determined and there are no exceptions to this. The exam cannot be taken online. Do you understand that you must take an exam in order to be considered for this position?

　　Yes, I understand that I must take an exam in person at City Hall in Jacksonville, Florida in order to be considered for this position.

　　No, I will not be able to take an exam for this position.

　　05

　　The budgeted annual salary for this position is $61,737- $64,824. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

　　Yes

　　No

　　06

　　Do you have seven years of education and/or experience in human services planning, or a closely related field?

　　Yes, seven years of education and/or experience in human services planning.

　　Yes, seven years or more of education and/or experience in a closely related field

　　None of the above

　　07

　　Indicate the organization(s) you worked for where you gained this experience.

　　08

　　Provide a detailed description (at least 3-4 complete sentences) of your experience.

　　09

　　If you stated in question # 6 you have experience in a related field, please state what the related field is and explain how this is related to the required areas listed above.

　　10

　　If you answered "yes" to question # 6, does your seven years of education and/or experience includes at least two years of responsible administrative, professional, or technical experience in human services planning, statistical research, program evaluation or all aspects of grant procurement?

　　Yes, two years of responsible administrative, professional, or technical experience in human services planning

　　Yes, two years of responsible administrative, professional, or technical experience in statistical research

　　Yes, two years of responsible administrative, professional, or technical experience in program evaluation

　　Yes, two years of responsible administrative, professional, or technical experience in all aspects of grant procurement.

　　Two or more of the above

　　None of the above

　　11

　　Provide a detailed description (at least 3-4 complete sentences) of your experience.

　　12

　　Indicate the organization(s) you worked for where you gained this experience.

　　13

　　A bachelor's or master's Degree from an accredited institution with a major which directly relates to human service planning is preferred. Do you have a bachelor's degree or higher from an accredited college or university? If yes, you MUST attach a copy of your college transcripts to your application.

　　Yes, a Bachelor's or higher in a major which directly relates to human service planning

　　Yes, a Bachelors' or higher in an unrelated area

　　I do not possess any type of degree

　　14

　　If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

　　15

　　Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

　　FL Class A Commercial Driver License (CDL)

　　FL Class B Commercial Driver License (CDL)

　　FL Class C Commercial Driver License (CDL)

　　FL Class E Driver License

　　GA Standard Driver's License

　　GA Class A Commercial Driver's License (CDL)

　　GA Class B Commercial Driver's License (CDL)

　　GA Class C Commercial Driver's License (CDL)

　　License from another State.

　　Learner Permit

　　My license is currently invalid.

　　I do not possess any type of Driver's License.

　　16

　　If you have a State of FL license, does your license currently have one or more of these restrictions?

　　C or 1 - Business Purpose Only

　　D or H - Employment Purposes

　　P or 2 – Probation Interlock Devise

　　S or I – Other Restriction

　　Two or more of these restrictions.

　　I have an out of state license.

　　None of the above.

　　17

　　Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

　　Yes

　　No

　　18

　　Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

　　Yes

　　No

　　19

　　Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

　　Yes

　　No

　　20

　　I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

　　Yes, the City of Jacksonville has my consent to check my driver's license.

　　No, I do not wish to give consent to the City of Jacksonville to check my driver's license.

　　21

　　Provide your full Driver's License or Identification number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

　　22

　　If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

　　Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

　　No, I am not claiming veterans preference and this does not apply to me.

　　23

　　If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

　　I have read the above statement and understand what is required.

　　Required Question

　　Agency

　　City of Jacksonville

　　Address

　　117 W. Duval St. Suite 150 Jacksonville, Florida, 32202

　　Website

　　http://www.coj.net/departments/employee-services.aspx

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