Summary As a Human Resources Specialist (Employee Relations), you will focus on workplace investigations, and play a critical role in fostering a positive, inclusive, and compliant workplace environment, while mitigating risk related to employee relations and human resources compliance matters. Location of position: THIS IS A VIRTUAL POSITION IN THE OFFICE OF HUMAN RESOURCES MANAGEMENT. We are currently filling two vacancies, but additional vacancies may be filled as needed. Responsibilities As a Human Resources Specialist (Employee Relations), you will perform the following duties: Oversees complex investigations, providing expert advice to Human Resources professionals and managers, and ensuring that all employee-related concerns are managed with consistency, thoroughness, and in full compliance with legal and regulatory requirements. Investigates potential workplace concerns, including violations of agency policies, values and/or applicable laws or regulations. Assists in the development, implementation, and continuous review of Employee Relations and Human Resources compliance policies and procedures to maintain adherence to legal requirements. Leads investigations of complaints of misconduct involving allegations of discrimination, harassment, retaliation, grievance, compliance and/or policy violations utilizing proven and acceptable investigative techniques and in accordance with agency policy and procedures. Collaborates with leadership and other HR Specialists to develop strategies and associated action plans to achieve objectives. Generates regular reports to highlight key findings, trends, and areas of concern for continuous improvement. Identifies and uses metrics to improve investigation process, makes recommendations to reduce future similar investigations, and to reduce associated risks to company. Maintains accurate and confidential records of investigations, complaints, and compliance activities, ensuring they meet legal and organizational standards. Collaborates with senior HR leadership to drive resolutions and ensure actions are compliant with organizational policies, employment laws, and regulatory standards. Conducts in-person, on-site interviews with complainant(s), witnesses, and individuals against whom complaints are filed, to gather and analyze the facts associated with the complaints. Prepares comprehensive written investigation reports that clearly identify the issues investigated, relevant policies and findings made with sound recommendations. Conducts employee training on investigation process, including reporting channels and the importance of raising issues. Partners with HR and training points of contact on various types of employment law and/or employee compliance training presentations. Requirements Conditions of Employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Meet time-in-grade within 30 days of the closing date, if applicable Register with Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Noncareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one-year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-13 salary range starts at $103,409.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience investigating administrative matters concerning misconduct, harassment in the workplace and other administrative violations of federal and regulatory policies and laws; preparing an investigation plan, developing interview questions, interviewing witnesses, gathering and analyzing physical evidence, and writing comprehensive, legally sufficient investigative reports; collaborating with external stakeholders on all aspects of the investigative process. Education Additional Information Bargaining Unit Status: - This position is ineligible for the bargaining unit Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and Fostering a work environment where all employees, customers and stakeholders feel respected and valued. Our commitment is: Reflected in our policies, procedures and work environment; Recognized by our employees, customers and stakeholders; and Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.