Summary As a Human Resources Assistant (Employee Benefits), you will perform HR help desk duties and act as the primary point of contact for all AFRH employees. Responsibilities The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position. Provide counseling and advice to employees regarding employee benefits programs such as FEHB, FEGLI, and TSP, including eligibility, enrollment, and basic features. Explain the basics of health and life insurance options, Thrift Savings Plan options, and other current and emerging provisions. Respond to inquiries concerning HR entitlements and services, processing procedures, alternatives, and requirements, and provides other information depending on the nature of the issue, status of the requestor and similar factors. Perform a wide variety of interrelated and non-standard HR support work. Requirements Conditions of Employment The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Key Requirements: Please refer to "Conditions of Employment." Must be U.S. Citizen or U.S. National Qualifications You must meet the following requirements within 30 days of the closing date of this announcement. Specialized Experience for the GS-07: You must have one (1) year of specialized experience at the GS-06 level, or equivalent, which is directly related to the position as listed in this announcement and has equipped the candidate with the knowledge, skills, and abilities to perform the duties of the position successfully. Specialized experience is defined as possessing ALL of the following: - Performing in a technical, clerical, and/or administrative support role for a business or organization utilizing computer systems and tools to prepare and update documents and reports; AND - Responding to inquiries in person, via email, and/or on the telephone; AND - Reviewing files and/or documents for completeness and compliance with established guidelines; AND - Resolves routine customer issues. Specialized Experience for the GS-06: You must have one (1) year of specialized experience at the GS-05 level, or equivalent, which is directly related to the position as listed in this announcement and has equipped the candidate with the knowledge, skills, and abilities to perform the duties of the position successfully. Specialized experience is defined as possessing ALL of the following: - Experience applying specific rules or procedures in an administrative support role for a business or organization utilizing computer systems and tools to prepare and update documents and reports; AND - Clearly communicating responses to inquiries in person, via email, and/or on the telephone; AND - Reviewing files and/or documents for accuracy and reliability with established guidelines. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-07, you must have been at the GS-06 level for 52 weeks. For the GS-06, you must have been at the GS-05 level for 52 weeks. Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment. Education Additional Information If you do not meet any of the categories listed above, you may wish to apply under announcement 24-AFRH-60-P, which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply. We may select from this announcement or any other source to fill one or more vacancies. This is a non-bargaining unit position. CONDITIONS OF EMPLOYMENT: A one year probationary period may be required. Must successfully complete a background investigation. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Selectees will be subject to the AFRH Tuberculosis Surveillance Program. Wear required safety clothing and/or equipment required by the position. This may include safety shoes, hard hats, hearing protection, gloves, masks, etc. Because the AFRH's mission requires uninterrupted, direct human support and medical care for its Residents, this position is considered essential for continuing AFRH operations. Therefore, the incumbent is expected to arrive for duty on time, as scheduled, and to complete the assigned tour during emergency situations such as hazardous weather. Our comprehensive benefits are very generous. Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards. Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums. A retirement program which includes employer-matching contributions. Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as "well qualified" to receive special selection priority