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Human Resource Analyst 1 (General) - DHS OIM Area 6

Human Resource Analyst 1 (General) - DHS OIM Area 6-March 2024

Pennsylvania

Mar 29, 2026

About Human Resource Analyst 1 (General) - DHS OIM Area 6

　　Human Resource Analyst 1 (General) - DHS OIM Area 6

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　　Human Resource Analyst 1 (General) - DHS OIM Area 6

　　Salary

　　$49,839.00 - $75,795.00 Annually

　　Location

　　Luzerne County, PA

　　Job Type

　　Civil Service Permanent Full-Time

　　Job Number

　　CS-2024-73442-0501A

　　Department

　　Executive Offices

　　Division

　　EX OA HROO HS Fl Op CAO

　　Opening Date

　　01/23/2024

　　Closing Date

　　2/6/2024 11:59 PM Eastern

　　Job Code

　　0501A

　　Position Number

　　50671856

　　Union

　　Non-Union

　　Bargaining Unit

　　Pay Group

　　ST06

　　Bureau / Division Code

　　00813561

　　Bureau / Division

　　Human Services HR Delivery Center-Division of HR Field Operations

　　Contact Name

　　Staci Bender or Janet Norton

　　Contact Email

　　[email protected] or [email protected]

　　Description

　　Benefits

　　Questions

　　THE POSITION

　　Are you interested in an exceptional and exciting opportunity with the Commonwealth of Pennsylvania? The Department of Human Services Delivery Center-Division of Human Resource Field Operations is seeking a Human Resource (HR) Analyst 1 to join our team. This position gives you the opportunity to perform various human resource duties within the office. If you are interested in a career where you will be working with a dedicated team of professionals do not delay, apply today!

　　DESCRIPTION OF WORK

　　In this role, you will be working in the Human Services (HHS) HR Delivery Center/Division of HR Field Operations office. You will be responsible for assisting with human resource functions for the Office of Income Maintenance (OIM) Area, OIM Area 6, whose complement exceeds 1,100 positions. You will have the opportunity to provide support in the hiring process, labor relations, reporting, and various other HR duties. This position reports to the Area HR Lead who oversees OIM Area 6.

　　Interested in learning more? Additional details regarding this position can be found in position description. (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50671856)

　　Work Schedule and Additional Information:

　　Full-time employment

　　Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.

　　Work hours are negotiable withing the agency's business hours.

　　A field office location within DHS OIM Area 6 may be provided to the selected candidate based on their home address. This field location (within Pennsylvania) will be where the selected candidate reports for their in-office days. Area 6 counties include: Bradford, Carbon, Columbia, Lackawanna, Lebanon, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Schuylkill, Sullivan, Susquehanna, Tioga, Wayne, and Wyoming. Further information will be shared with the selected candidate prior to finalizing the job offer.

　　Occasional travel may be required, including but not limited to all facilities in OIM Area 6.

　　Telework: You may have the opportunity to work from home (telework) part-time up to 3 days a week. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to an office location on a full-time basis.

　　Salary: In some cases, the starting salary may be non-negotiable.

　　You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

　　Note: The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.

　　REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

　　QUALIFICATIONS

　　Minimum Experience and Training Requirements:

　　One year of experience in the performance of technical human resource duties; and a bachelor's degree;or

　　An equivalent combination of experience and training.

　　Other Requirements:

　　You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

　　You must be able to perform essential job functions.

　　Legal Requirements:

　　A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

　　You must pass a background investigation.

　　How to Apply:

　　Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

　　If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

　　Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

　　Failure to comply with the above application requirements will eliminate you from consideration for this position.

　　Veterans:

　　Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

　　Telecommunications Relay Service (TRS):

　　711 (hearing and speech disabilities or other individuals).

　　If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

　　The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

　　EXAMINATION INFORMATION

　　Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

　　Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

　　Your score is valid for this specific posting only.

　　You must provide complete and accurate information or:

　　your score may be lower than deserved.

　　you may be disqualified.

　　You may only apply/testoncefor this posting.

　　Your results will be provided via email.

　　Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

　　Health & Wellness

　　We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

　　Compensation & Financial Planning

　　We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

　　Work/Life Balance

　　We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

　　Values and Culture

　　We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

　　Employee Perks

　　Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

　　For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

　　*Eligibility rules apply.

　　Do you possess at least one year of full-time experience performing technical human resource duties? (These functions include selection, employee training (teaching in an educational setting is not "employee training"), career counseling, labor relations, classification, compensation, employee benefits, workforce planning, staffing, employee safety, recruitment, placement, examination development, human resource research and evaluation, applicant assessment, human resource transactions, human resource management systems operations, EEO (EEO Contract Compliance work limited to reviewing contracts, request for proposals and other purchasing related documents is not qualifying), Employee Assistance Programs, Workplace Violence, Alternate Dispute Resolution, and investigations concerning compliance with employment rules, policies, and laws.)

　　Yes

　　If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

　　Do you possess a bachelor's degree? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

　　If you answer "yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

　　Yes

　　If you do not possess a bachelor's degree, how much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

　　If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

　　120 credits or more

　　90 but less than 120 credits

　　60 but less than 90 credits

　　30 but less than 60 credits

　　Less than 30 credits

　　None

　　How much graduate coursework have you completed in human resources; public, business, or hospital administration; labor or industrial relations; industrial engineering; management; any field of psychology (industrial/organizational, assessment, educational, applied ,etc.); any field of law (employment, criminal, corporate, etc.); educational or vocational counseling; or other fields closely related to human resources? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

　　30 credits or more

　　Less than 30 credits

　　None

　　CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

　　All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

　　Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

　　If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

　　If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

　　Yes

　　CS-0501A WB1 V10 - RESEARCHING INFORMATION

　　Conducts research by gathering, analyzing, and interpreting information related to collective bargaining contracts, investigations, grievances, labor management meetings, negotiations, and responses to unemployment compensation claims. Researches files and coordinates information from other personnel to prepare for special projects and reports as needed.

　　Levels of Performance

　　Select the Level of Performance that best describes your claim.

　　A. I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.

　　B. I have experience retrieving specifically requested records and files from a single source that someone else identified.

　　C. I have successfully completed college-level coursework related to research methods, research design and analysis, or data collection.

　　D. I have NO experience or coursework related to this work behavior.

　　CS-EXPERIENCE DETAILS V1 WB 1 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

　　The name(s) of the employer(s) where you gained this experience.

　　Your experience compiling all available documents from a variety of data sources.

　　Your experience retrieving specifically requested records and files from a single source that someone else identified.

　　Your level of responsibility.

　　CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

　　College/University

　　Course Title

　　Credits/Clock Hours

　　CS-0501A WB2 V10 - INVESTIGATIONS

　　Investigates employee policy violations and misconduct, as well as employee complaints/grievances. Identifies the problem and determines compliance with departmental polices, practices, and collective bargaining agreements. Recommends appropriate action or resolution.

　　Levels of Performance

　　Select the Level of Performance that best describes your claim.

　　A. I have experience investigating allegations of misconduct or other workplace violations. I was responsible for identifying the problem, determining compliance with policies, practices, or collective bargaining agreements, and implementing a resolution or settlement to the issue.

　　B. I have experience investigating allegations of misconduct or other workplace violations. I was responsible for identifying the problem and determining compliance with policies, practices, or collective bargaining agreements. Someone else was responsible for implementing a resolution or settlement based on information I provided.

　　C. I have successfully completed college-level coursework related to criminology, legal investigations, crime and security, employee or workplace investigations, or investigative interviewing.

　　D. I have NO experience or coursework related to this work behavior.

　　CS-EXPERIENCE DETAILS V1 WB 2 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

　　The name(s) of the employer(s) where you gained this experience.

　　Your experience investigating allegations of misconduct or other violations.

　　Your experience identifying problems, determining compliance with policies, practices, or collective bargaining agreements.

　　Your experience implementing resolutions or settlements.

　　College/University

　　Course Title

　　Credits/Clock Hours

　　CS-0501A WB3 V10 - TECHNICAL ASSISTANCE

　　Communicates verbally and in writing with prospective and current employees, as well as hiring managers, to explain applicable laws, regulations, policies, and procedures. Provides guidance and information regarding eligibility requirements for job vacancies. Utilizes customer service skills when dealing with adversarial situations.

　　Levels of Performance

　　Select the Level of Performance that best describes your claim.

　　A. I have experience interacting with individuals and utilizing customer service skills to understand human resource concerns and explain relevant information. I was responsible for answering specific human resource questions and providing technical advice as necessary.

　　B. I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering specific questions and providing technical advice as necessary.

　　C. I have successfully completed college-level coursework related to counseling, psychology, sociology, public relations, education, or employment law.

　　D. I have NO experience or coursework related to this work behavior.

　　CS-EXPERIENCE DETAILS V1 WB 3 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

　　The name(s) of the employer(s) where you gained this experience.

　　Your experience answering specific questions and providing technical advice, including the subject area/topic.

　　Your level of responsibility.

　　College/University

　　Course Title

　　Credits/Clock Hours

　　CS-0501A WB4 V10 - ANALYZING INFORMATION

　　Reviews and analyzes information from records, documents, transactions, reports, candidate referrals, etc., to assist in the determination of their accuracy or impact on hiring. Communicates findings and make recommendations for further action.

　　Levels of Performance

　　Select the Level of Performance that best describes your claim.

　　A. I have experience analyzing reported data. My analysis included a verification for accuracy of content and recommendations for further action.

　　B. I have experience analyzing reported data. Someone else was responsible for the verification and accuracy of content and recommendations for further action.

　　C. I have successfully completed college-level coursework related to data analysis or logic.

　　D. I have NO experience or coursework related to this work behavior.

　　CS-EXPERIENCE DETAILS V1 WB 4 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

　　The name(s) of the employer(s) where you gained this experience.

　　Your experience analyzing reported data.

　　Your experience verifying the accuracy of content.

　　Your experience making recommendations for further action.

　　Your level of responsibility.

　　College/University

　　Course Title

　　Credits/Clock Hours

　　Required Question

　　Agency

　　Commonwealth of Pennsylvania

　　Address

　　613 North Street

　　Harrisburg, Pennsylvania, 17120

　　Website

　　http://www.employment.pa.gov

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