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HR Business Partner, Operations
HR Business Partner, Operations-May 2024
Mexico City
May 3, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About HR Business Partner, Operations

  Description

  THIS POSTING APPLIES FOR SEVERAL LOCATION WITHIN AMAZON MEXICO: CDMX, Estado de Mexico, Nuevo Leon, Jalisco, Queretaro, Guanajuato, Yucatan, Baja California, Sonora, Morelos, Puebla, Veracruz.

  The HRBP provides support to the Transportation Mexico team by partnering with senior stakeholders on the country related business and people agenda and manages country wide projects independently.

  COMPANY CULTURE STEWARD:

  Applies understanding of Leadership Principles and values when consulting with employees and managers (i.e.: performance improvement, coaching plans, team meetings, employee development and promotions)

  Initiates and supports client group or site (or multiple site leadership) to develop the culture for that site or business

  ORGANIZATION DEVELOPMENT & PLANNING

  Understands key business goals, and business priorities, able to apply to core areas of HR responsibilities in order to prioritize work and set goals

  Provides input into org design discussions (i.e. information about talent for succession planning, attrition risks)

  Implements communication plan for org changes

  ORGANIZATION HEALTH

  Conducts diagnostics to identify trends & environmental ER or workplace issues, communicates findings

  Partners with management to drive positive ER, or negotiation of works council or labor agreements

  Proactively monitors and acts to address ER or labor changes for the operation

  Implements components of strategy and action plans that addresses workplace environment, employee engagement or retention issues

  Conducts investigations of employee relations issues in consultation with management

  Supports rollout of compliance initiatives; understands and independently counsels the business regarding local employment law and legislation changes

  Leads client group or site engagement activities and audits to monitor org health and to engage with employees/associates

  WORKFORCE PLANNING & TALENT ACQUISITION

  Partners with Recruiting and Agencies to coach managers around recruiting process

  Interprets hiring data and provides recommendations to recruiting and client leaders for sourcing strategies

  Understands local market for staffing needs

  Participates in interview loops and debriefs

  Approves offers, transfers, and compensation exceptions in client org

  Engages with managers to ensure launch plans are created, participates in launch plans as needed

  Monitors vendor and 3rd party worker relationships for co-employment risk

  Works closely with staffing and/or recruiting partners to maintain healthy candidate/staffing funnels

  May manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security

  TALENT MANAGEMENT & DEVELOPMENT

  Facilitates or assists multiple department or group level talent discussions

  Drives identification and management of forward looking promotions for managers

  Coaches and develops business, site(s) leadership on performance and talent management with the business teams

  Identifies participants for programs, and manages internal communications related to training and development

  Partners with leaders on talent development

  HR OPERATIONS

  Analyzes data and shares with leaders

  Trains and/or consults with managers on employee life cycle issues

  Utilizes Connections data and provides ideas and strategies for how to improve engagement and manager capability

  Is able to speak to attendance, attrition, and staffing trends

  Identifies gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site

  Rolls out new policy changes/services and ensures business adoption and/or understanding of changes

  May recommend exceptions to policies with input from senior leaders or HR management.

  #AmazonMexico

  We are open to hiring candidates to work out of one of the following locations:

  Apodaca, NLE, MEX | Guadalajara, JAL, MEX | Mexico City, MEX, MEX | Tepotzotlan, MEX, MEX

  Basic Qualifications

  A completed bachelor's degree.

  5+ years of previous Human Resources Business Partner experience.

  3+ years of experience in working in an operations environment/associates.

  3+ years of experience in payroll processes.

  English skills: B2+ (upper intermediate or above).

  Preferred Qualifications

  Experience within Logistics and Distribution or Manufacture Industry.

  Master’s Degree or MBA in HR.

  Problem Solving ability and analytical skills.

  3+ years of experience working with unions.

  Able to manage workflow, with minimal oversight, in a fast-paced, frugal environment with multiple and sometimes changing priorities.

  Decision making / complex problem solving - demonstrates problem solving and analytical capability; proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis.

  Proven ability to prioritize, meet deadlines and make best use of limited resources.

  Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction.

  Able to diagnose problems and identify and drive appropriate solutions.

  Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment.

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