Create Your Experience of a Lifetime!

　　Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

　　With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

　　Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

　　Job Benefits

　　Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

　　MORE employee discounts on lodging, food, gear, and mountain shuttles

　　401(k) Retirement Plan

　　Employee Assistance Program

　　Excellent training and professional development

　　Referral Program

　　Full Time roles are eligible for the above, plus:

　　Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

　　Free ski passes for dependents

　　Critical Illness and Accident plans

　　Job Summary:

　　The Housekeeping Supervisor is responsible for the supervision of the cleaning of hotel guestrooms according to Ritz Carlton standards by providing the highest level of quality and service for hotel guests.

　　Job Specifications:  

　　Outlet:  The Ritz Carlton

　　Expected Pay Range: $20.00 - $24.49

　　Shift & Schedule Availability:  Full Time, Year Round

　　Skill Level: Intermediate, Advanced  

　　Job Responsibilities:

　　Hands on Roll.

　　Prioritizing, assigning and coordinating housekeeping functions and requests including monitoring radio calls and organizing staff in an efficient manner

　　Supervision, training/ coaching, brand standard implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely manner

　　Inspection of rooms to Ritz Carlton standards, correcting deficiencies and notifying management on deficiencies

　　Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies.

　　Replenishing linens, amenities and other supplies in guest rooms

　　Monitoring and resolving any issues relating to public areas, restrooms, pool and hallways, by communicating with management for the items to be addressed by Ritz Carlton Club housekeeping.

　　Conducting hotel walk through as required to ensure Public areas are maintained and staff fulfilling evening duties.

　　As needed, fulfill all job responsibilities expected of Room Attendants, Housepersons and Public Area Attendants including all general cleaning functions across the resort.

　　Responsible for creating daily worksheets for Turndown staff and assigning nightly duties as required.

　　Conducting weekly inventory of all housekeeping cleaning supplies and amenity supplies.

　　Reports lost items found to Housekeeping Office/Management.

　　Communicates all guest feedback to the appropriate manager to ensure guest history is updated.

　　Maintaining carts, linen rooms, and housekeeping equipment and supplies in a neat and orderly fashion

　　Participation in training classes set up by Vail Resorts.

　　Complies with all resort policies, procedures and standards of operation.

　　Ensures associates understand expectations and parameters

　　Ensures the department leads the charge in regards to recycling efforts and environmental initiatives.

　　Empowers associates to provide excellent customer service

　　Emphasizes the guest satisfaction during all departmental meetings and focuses on continuous improvement.

　　Performs any additional tasks or projects as required.

　　Communicates all work orders directly to engineering while copying the housekeeping management.

　　Each staff member is expected to carry out all reasonable requests by management.

　　Qualifications:

　　High school diploma or equivalent. -required

　　Minimum one year of resort housekeeping experience. -required

　　Previous supervisory or management experience in a guest service setting. -required

　　Basic computer skills. -required

　　Must be able to communicate effectively and professionally in English. -required

　　Must be able to lift up to 50 lbs. -required

　　Must be able stand for long periods of time and be able to access all areas of the resort. -required

　　College degree in a Hospitality Management program. -preferred

　　Experience with Microsoft Office applications including Word, Excel and Outlook. -preferred

　　Experience with LMS. -preferred

　　Bi-lingual in Spanish. -preferred

　　The expected pay range is $20.00 - $24.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

　　Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

　　Requisition ID 491169

　　Reference Date: 09/06/2023

　　Job Code Function: Housekeeping