The Hilton Americas Houston and Hilton Austin are searching for a Hotel Performance Analytics Manager to join their team!
The home base for this position is located in Houston, TX. This position will require traveling to and from Austin, TX, around 25% of the time.
The ideal candidate has a background in payroll and labor management. We are searching for someone with strong analytical and customer service skills, to successfully work closely with each department to improve overall hotel performance. Mid/Expert Microsoft Excel skills are highly preferred.
Here are some perks you can enjoy when joining our team:
Career Growth & DevelopmentThe Go Hilton travel discount programCompetitive wellness benefitsTeam Member Resource GroupRecognition and rewards programsAnd so much moreWhat will I be doing?
As a Manager of Hotel Performance Analytics, you'll take a consultative lead, working on property and reporting directly to the Hotel General Manager to optimize resources and elevate performance. As our labor expert, you'll drive efficiency, boost team engagement, and ensure guest satisfaction while taking on unique responsibilities tailored to the hotel's business needs.
• Collaborate with hotel leadership to unlock financial potential and enhance guest and team member experiences.
• Champion strategies for streamlined labor management, financial management, and offering essential system support and training.
• Lead the charge on forecasting, budgeting, and driving departmental labor objectives.
• Take ownership of specialized areas like LMS Quality Control and Vendor Management.
• Forge strategic partnerships to align auditing targets and provide insightful performance updates.
• Implement cutting-edge Labor Management procedures and conduct impactful metric analysis.
• Shape policies that enhance operational effectiveness while maintaining budget-aligned standards.
• Analyze and fine-tune labor programs against benchmarks and industry standards for continuous improvement.
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
• Minimum Overall Years of Professional Experience: Three (3) or more years
• Minimum Years of Experience: Two (2) or more years of experience in hospitality operations, finance, or related work that supports time and labor management
• Minimum Years of Experience: Two (2) or more years of specialized experience creating complex financial and analytical data
• Expert in Microsoft Office
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Finance
Title: Hotel Performance Analytics Manager - Hilton Americas Houston & Hilton Austin
Location: null
Requisition ID: HOT0A9I0
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