Description:

　　At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

　　Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

　　The Event Concierge is an ambassador to connect the hotel staff with event planners to ensure the success of onsite events.

　　There are five primary roles of the Event Concierge:

　　Hotel Ambassador: Represents the Hyatt brand and makes a connection with the meeting planner to ensure that the hotel has a positive image.

　　Liaison from the Onsite Meeting Planner to All Departments: Stays in close contact with all hotel departments to ensure that all planner and hotel requests are met.

　　Hotel Ground Support Representative: The eyes and ears for all meetings and special events, communicating specifically with the Events Department to ensure the managers feel the operations is running smoothly. Checking all event space and comparing to event orders prior to planner arrival to make sure everything is ready exactly as desired. First eyes on the floor for both internal and external contacts.

　　Solution Creator: Communicating and addressing concerns and opportunities with planners and helping quickly find creative solutions. Anticipate needs before requests are made.

　　Information Central for Hotel and the City: Responsible for sharing any information requested of the hotel and the City of San Antonio.

　　Qualifications:

　　A minimum of 1 year of hotel event sales/event planning or comparable experience preferred

　　Bachelor's degree and/or 2 years of hotel and/or food & beverage experience preferred

　　Refined verbal and written communication skills

　　Present a professional appearance and confidence

　　Ability to be on feet for 8 hours per day and lift 35 or more pounds as needed

　　Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment

　　Strong time management & multi-tasking skills with the ability to work well under pressure

　　Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations

　　Ability to quickly learn new computer systems

　　Understanding of food and beverage operations

　　Excellent knowledge of Outlook

　　Excellent customer service skills

　　Must be able to work a flexible schedule, including evenings, weekends and holidays

　　Benefits:

　　Complimentary & Discounted Hyatt Hotel Rooms

　　Flexible Schedules

　　Paid Time Off (PTO)

　　Competitive Pay

　　401(k) Match

　　Medical, Dental, Vision Insurance after 30 days of employment

　　Tuition Reimbursement

　　Free Annual VIA Bus Pass/Discounted Parking

　　Free Meals Provided in Employee Cafeteria

　　Opportunities for Career Growth

　　Primary Location: US-TX-San Antonio

　　Organization: Hyatt Regency San Antonio

　　Pay Basis: Hourly

　　Job Level: Full-time

　　Job: Catering/Event Planning

　　Req ID: SAN031253

　　Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.