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Hospital Information Management Specialist -Clerk III
Hospital Information Management Specialist -Clerk III-April 2024
Boston
Apr 2, 2026
About Hospital Information Management Specialist -Clerk III

  The Lemuel Shattuck Hospital (LSH) operated by the Massachusetts Department of Public Health (DPH) is seeking a Hospital Information Management Specialist. The incumbent would receive, assemble, analyze, re-analyze, and review all discharged patient’s medical records for completeness and the presence of forms and authentication. The HIM Specialist will enter necessary information regarding missing forms or signatures in the hospital’s HIS system, in addition to tracking all open records and contact necessary staff to complete these records in a timely manner. The HIM Specialist reports to the HIM Manager and is responsible for filing, thinning, and purging all complete medical records. /_Hours:_/Monday-Friday 8:00-4:00PM, Weekends Off /_Duties and Responsibilities (these duties are a general summary and not all inclusive):_/// * /Assembles, analyzes, and reanalyzes records of discharged patients according to established procedures./ * /Responsible for follow up related to incomplete records including assigning incomplete reason, moving charts to appropriate area, follows up with clinicians and coders, conducts monthly audits and reports results to supervisor./ * /Break down all charts that are too large and make a new volume using current medical info and archives older volumes./ * /Collects reports, data and prepares records as directed by the ROI specialists./ * /Completed filing and ensures that all filing is complete including loose reports./ * /Enters charges from encounter forms into the billing system./ * /Functions as a team member and assists when needed./ * /Informs unit secretary when patient’s charts require further handling to be in correct filing order./ * /Monitors charts for delinquency and notifies HIM Director of any providers that are non-compliant./ * /Picks up mail daily from the mail room./ * /Prints necessary documents from the Meditech HIS and places reports in the physical record./ * /Pulls records for clinician requests./ * /Archives records in accordance with procedures. Records missing documentation into the electronic health information system./ * /Runs daily incomplete reports and checks for completion in the physical record and/or in the electronic health information system./ * /Retrieves patient’s chart if it has not been returned to HIM within 3 days of discharge./ * /Re-Analyzes and completes records in the electron health information system once clinicians have completed the necessary documentation./ * /Records and boxes all records when they meet the necessary criteria to send to archives./ /_Required Qualifications:_/// * Ability to understand and apply the laws, rules, policies, and procedures governing Medical Records Department activities. * Follow written and oral instructions. * Maintain accurate records. * Communicate effectively in oral expression. * Establish and maintain harmonious working relationships with others. * Ability to exercise discretion in handling confidential information. * Knowledge of the English language including spelling, work meaning, and word usage. * Skilled in typing at a minimum rate of 30 print-ready words per minute. /_/Preferred Qualifications:/_/ * Knowledge of medical terminology. * Knowledge of Health Information Management Dept policies and procedures. * Knowledge of the laws, rules, policies, and procedures governing assigned unit activities. * Knowledge of the types and uses of agency forms. * Knowledge of the proper telephone procedures for making and receiving agency calls /_About the Lemuel Shattuck Hospital:_/ Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity. Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients. The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness. /_Learn more about Shattuck Hospital:_/https://www.mass.gov/locations/lemuel-shattuck-hospital Learn more about nursing opportunities at DPHhttps://www.mass.gov/info-details/nursing-roles-at-dph /__/ /_Relocation information_//:/https://www.mass.gov/service-details/dph-renovation-for-shattuck-hospital-replacement-building /_Pre-Hire Process:_/ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website, http://www.mass.gov If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4 First consideration will be given to those applicants that apply within the first 14 days. Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below: I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.* II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.* III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience.* IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience. Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. *Job: Administrative Services *Organization: Department of Public Health *Title: *Hospital Information Management Specialist -Clerk III Location: Massachusetts-Boston-170 Morton Street Requisition ID: 2400002P

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