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Hospital Customer Services - Bilingual
Hospital Customer Services - Bilingual-March 2024
Maywood
Mar 29, 2026
About Hospital Customer Services - Bilingual

  Employment Type:

  Full time

  Shift:

  Shift_8

  Description:

  Direct point of contact at the reception desk at Hospital Main Entrance and the Surgical Waiting Room. This position facilitates the smooth operations of this service area by responding to inquiries from patients and their families in a timely manner.

  Act as a Concierge as needed, providing wheelchair escort for patients and visitors requiring physical assistance from the surgical waiting room area to treatment area. Provide physical assistance to those needing help in and out of transportation.

  Communication

  Escorting

  Problem Resolution

  Our Commitment to Diversity and Inclusion

  Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  Our Commitment to Diversity and Inclusion

  Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

  Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

  EOE including disability/veteran

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