Home Health Community Outreach Specialist/Outside sales business developmentCategorySales and MarketingJob ID2024-11157TypeFull Time 40Location NameBellingham Home Health
of Openings1Address459 Stuart RdDays of the week workingMonday thru FridayCityBellinghamTime of day and or shift scheduleDaysStateWashingtonOverviewNow Hiring!Full Time Home Health Community Outreach Specialist/Business DevelopmentWork Location:Signature Healthcare at Home459 Stuart RoadBellingham, Washington 98226Work Schedule:M-F, DaysOverview:The Community Outreach Specialist is responsible for all aspects of Signature marketing and sales including establishing, maintaining and cultivating positive referral source relationships on behalf of the location to achieve the locations budgeted admissions and census, while also responding to customer requests and concerns.ResponsibilitiesDevelops a defined territory of referral sources targeting hospitals, skilled nursing facilities, senior communities, medical clinics, and physicians to generate admissions to meet or exceed targeted monthly goalsGenerates marketing and promotional initiatives to achieve budgetary volume projectionsContinuously conducts market assessments and assists in developing a comprehensive marketing plan designed to meet budgetary volume projections and identifying opportunities for additional or improved services to address customer needsFacilitates communications and works effectively between employees / volunteers, patients / families / caregivers, physicians, vendors, referral sources and other departments and professionals as appropriateConsistently represents Signature with integrity and professionalism to all internal and external and current and potential customersAssists the Direct Supervisor in establishing program volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitationsAssists with and participates in provision of community, professional and educational outreach activities.Builds and monitors community and market perceptions of Signature as a high-quality provider of servicesMaintains comprehensive working knowledge in the field of marketing and of Signature policies and markets including government agencies and regulations, major payer groups, key referral sources, and competitors' market positioning. Serves as a resource for customers and the community and with appropriate organization personnelGenerates appropriate referrals to Signature from current and new customers within territoryParticipates in the recruitment, selection and orientation of organization personnelActively participates in staff meetings, department meetings, in-services, QAPI activities, Safety Committee and other related activities as applicableMaintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by SignatureParticipates in evening/weekend on-call for admissions as requiredAccepts and performs other related duties and responsibilities as assigned by the Direct SupervisorAccepts direct responsibility for the growth and overall success of SignatureResponsible for growing a qualified referral stream to the agency bya) growing referrals within existing accountsb) growing new accountsProvides reports on time in an organized and correct manner to direct supervisor as requestedSeeks partnerships with hospitals, SNF's and other referral sources, ACO, insurance companies and mo