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Helpdesk Technician
Helpdesk Technician-March 2024
Stratford
Mar 28, 2026
About Helpdesk Technician

  Vaccination & first booster shot IS REQUIRED*

  Description:

  This healthcare client is looking for a seasoned Help Desk technician to join their call center in Statford, CT. This person will be handling a large ticket volume and anywhere from 30-40 calls a day. They need prior experience on the phones. The shift is flexible to be either 8:30am-5pm or 9am-5:30pm. The first couple of weeks will be training and then you will be taking calls and creating/resolving tickets on your own.

  Skills:

  Phone support, Help desk, Troubleshoot, Customer Service, Help desk support, Customer service, Service desk

  Top Skills Details:

  Phone support, Help desk, Troubleshoot, Customer Service

  Additional Skills & Qualifications:

  Customer service is key critical to the success in this role and to meshing well with the this team.

  Experience Level:

  Expert Level

  About TEKsystems:

  We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

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