Home
/
Customer Service
/
Helpdesk Associate
Helpdesk Associate-May 2024
Coimbatore
May 1, 2025
ABOUT NTT DATA SERVICES
NTT DATA Services is a top global IT services provider with 130,000+ employees in more than 50 countries.
10,000+ employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Helpdesk Associate

　　Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

　　Job Segment: Help Desk, Information Technology, Technical Support, Technology

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Field IT Service and Support
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Contracts Support Analyst
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Customer Care Associate
Req ID: 261647 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking o
Kundenberater*in / Verkaufsberater*in (m/w/d) in der Autovermietung
Die Avis Budget Group ist einer der weltweit führenden Anbieter von Mobilitätslösungen. Wir sind starke Teamplayer, die Abwechslung lieben und mit Langeweile nichts anfangen können. Du suchst eine Tä
Client Associate
Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information • educate clien
Customer Service Representative - FT
$13.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail sto
Call Center Customer Service Rep (Hybrid) -FlexStaff TEMP
Position requires several weeks of onsite training in Melville. Candidates must have the ability to commute to the office as needed. Responsibilities Handles 30-50 inbound and outbound calls each day
Client Associate
Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information • educate clien
Director, Marketing & Customer Data and Technology
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional di
Lead Service Engineer
What you'll do: The incumbent role is to provide commercial and technical support to the team to meet the growth and commitment require by the Company. The candidate must be able to work as a team as
NTT DATA SERVICES OTHERS JOBS
About
Terms and Conditions Privacy policy Cookie Settings Contact Us
Services
Login register
zdrecruit Project Management Advertising and Marketing Education Sales
Links
zpostcode Recruit weather mreligion Yellowpages sport constellation shopping name game directory literature Word tour furnish Lottery tftnews lyrics News digital car dir Edu Finance
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved