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Help Desk Technician - Adaptive Technology Specialist
Help Desk Technician - Adaptive Technology Specialist-March 2024
Washington
Mar 29, 2026
About Help Desk Technician - Adaptive Technology Specialist

  Req ID: RQ165926

  Type of Requisition: Regular

  Clearance Level Must Be Able to Obtain: None

  Job Family: Help Desk

  Skills:

  Adaptive Technology,Information Technology (IT),Problem Resolution,Service Desk,Troubleshooting

  Experience:

  5 + years of related experience

  US Citizenship Required:

  Yes

  Job Description:

  The world of investing is fascinating yet complex. While hundreds of first -time investors are turning to the markets to help pay for their homes, send their children to college and secure their futures the mission of the Securities and Exchange Commission (SEC) is becoming all the more vital. GDIT is excited to support the SEC in as it seeks to protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation.

  The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SEC’s IT infrastructure. Our dynamic program team of IT leaders and large and small business partners is seeking bright, energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently, we are seeking an Adaptive Technology Specialist for our office in Washington, DC. The selected candidate must be a US Citizen (without dual citizenship) and able to obtain a Public Trust Suitability clearance, per SEC requirements.

  Task and responsibilities in this role include, but are not limited to the following:

  Performs day-to-day activities required to manage and maintain all components of adaptive technology.

  Performs the distribution of adaptive technology to end-user systems.

  Troubleshoots complex issues for users within the adaptive technology area.

  Performs problem resolution and completes adaptive technology service requests requiring subject matter expertise (SME) or could not be resolvable by service desk personnel.

  Qualifications:

  Must have a minimum of 5 years of related experience managing and maintain adaptive technology.

  Must have experience in adaptive technology software distribution and troubleshooting, to include, users and problem resolution.

  We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

  We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

  GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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