Description:

　　This position is under the general supervision of the SVP, Director of Information Technology. The incumbent is responsible for maintaining the Bank’s network and computer systems, including all peripherals and subsystems. Subsystems include network hardware, Fiserv systems, servers and user computer systems. Is also responsible for interfacing with vendors for repairs of hardware and installation of software. Capable of making IT systems and network decisions as needed and provides input to the Director of IT. Also acts as the Bank’s liaison, providing technical support to user base.

　　Skills:

　　Desktop, Windows 10, Office 365, System administrator, Windows, fiserv, Banking Customer Service, Troubleshooting Windows, Windows 7, Troubleshooting Software, Customer Service And Support Software

　　Top Skills Details:

　　Desktop,Windows 10,Office 365,System administrator,Windows,fiserv

　　Additional Skills & Qualifications:

　　• Responsible for bank specific applications such as Fiserv core banking systems (Premier including, but not limited to BPM, Integrated Teller, Director, Navigator, Access Manager and other Fiserv related systems) as well as non-Fiserv systems such as Laser Pro, 360 View, etc. • Managing enterprise banking systems and related services • Documenting and improving IT processes to improve efficiency • Managing Application user permissions and access • Taking user phone calls or email inquiries and troubleshooting and managing hardware, software or network problems • Installing, configuring and maintaining desktop, thin client and laptop PCs and peripherals • Manage print server and network printers • Maintain and monitor network backups • Creating and managing Active Directory users and groups • Work in conjunction with the Managed Service Provider on some network activities o Administering LAN security, anti-virus measures and Windows updates o Monitoring Intrusion Detection System software o Review daily server system and event logs o Review server health, i.e., disk space, CPU, RAM o Reviews the daily performance of server systems and event logs. • Maintain inventory of all Bank computers and peripherals • Interact with various vendors regarding technical issues, installations and upgrades • Responds to user base inquiries regarding computer software and hardware issues. Provides technical support to customer service areas in assistance to Internet banking customers.

　　Experience Level:

　　Entry Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.