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Help Desk Analyst
Help Desk Analyst-March 2024
Lorain
Mar 28, 2026
About Help Desk Analyst

  Description Robert Half is working with a rapidly expanding company in the Professional Services industry, looking to hire a Help Desk Analyst to support local and field users. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Lorain, Ohio area and is a short-term contract / temporary opportunity.

  Major responsibilities

  Independently investigate and implement solutions to technical issues

  Provide IT support for operating systems, productivity software, and a variety of other applications used internally

  Diagnose recurring technical issues and implement solutions to address the root of the problems

  Solve technical help tickets submitted via phone, email, and walk-ups Requirements - Basic networking concepts

  Experience with IT support ticketing systems

  Ability to simplify complex problems and build solutions

  Background in installing and configuring operating systems, networked and local printers, and business applications

  1+ years of prior experience

  Comprehensive knowledge of Active Directory

  Knowledge of User Support

  Proficiency in Network maintenance

  Experience in user administration and bug fixing in a client server environment Technology Doesn't Change the World, People Do.®

  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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