At InterContinental London Park Lane , we are currently looking to for a Head of Res, Groups and M&E to join the team.

　　Welcome to InterContinental London Park Lane

　　Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

　　As the Head of Reservations, Groups, Meetings & Events (M&E), you will play a pivotal role in leading a team responsible for the hotel's group and events performance. Your role involves identifying opportunities or risks across all revenue streams. Collaborating with the Hotel's Revenue Manager to prepare budgets, your expertise in forecasting and strategic planning is crucial. With a minimum of 3 years' management experience in Hotel Conference Sales or a minimum of 5 years' experience in a hotel commercial office management role, you will drive a total revenue approach. This entails ensuring the implementation of the agreed-upon strategy across the Groups & Events team and other hotel departments.

　　Your responsibilities include ensuring proper training for all team members on systems and service standards, developing a talent pipeline, and creating personal development plans. Leading and motivating your team to excel in all areas, fostering colleague engagement through team-building activities and recognising good performance to contribute to consistent positive guest experiences.

　　Your ability to analyse problems, comprehend underlying issues and root causes, and make informed decisions is a key strength. With a proven track record of delivering results and creating an environment conducive to sharing best practices, your excellent communication skills, both verbal and written, further enhance your suitability for the role. Additionally, your knowledge of the local market and proficiency in Reservation and C&E tools and systems such as CONCERTO, Opera, and Delphi make you an ideal candidate for this position

　　We are committed to offer and provide our Head of Res, Groups and M&E with a competitive salary and a large range of benefits:

　　£69,925 per annum plus annual sales bonus and great IHG perks!

　　Most importantly, we’ll help you grow, and develop you as an individual.

　　31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 

　　We provide every employee company sick pay and life insurance

　　Subsidised childcare support

　　Medical and Dental Healthcare

　　Professional career development with our IHG Leadership programs

　　Amazing discounts for our hotels and restaurants around the world

　　Discounts from over 15,000 stores – all the way from retail to cinema

　　At InterContinental London Park Lane, we strive to make international travel more alluring by offering a ‘ Slice of the InterContinental Life’ :

　　We maintain * * service of the highest standards, intertwined with local cultural * * wisdom and international know-howAs such, we take our colleagues on a personal and professional development journey to ensure they have the confidence to deliver the best service. We offer a range of self-development resources including personal access to the Headspace app, Mental Health First Aider training sessions all the way to financial wellbeing support. We also offer professional and career development with our IHG Leadership programmes and our partnership with Harvard Mentor.

　　We’re charismatic, sophisticated, and cosmopolitan…We deliver a luxury environment to our colleagues by offering wellbeing activities on a monthly basis such as back massages, reflexology, and foot doctor sessions. We organise monthly social events and take pride in fostering an inclusive and diverse workplace culture where everyone can thrive and have a place to belong.

　　Did you know we’re the largest luxury hotel brand?We offer a large range of benefits to support the financial wellbeing of our colleagues; from discounts on retail and various activities over 15,000 stores; our recognition scheme where we provide monetary bonuses and praises for outstanding work; subsidised taxi journey for shifts starting or finishing between 00:00 and 05:00am to worldwide hotel room rates and F&B discounts for all colleagues, their friends and family too!

　　We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

　　Please click ‘apply’ now!

　　You must meet the legal requirements to work in the UK.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.