A Head of Bakery is responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience while seeking customer feedback, training staff, controlling costs, and covering all business needs

　　What will I be doing?

　　As a Head of Bakery , you are responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience. A Head of Bakery will also be required to ensure that all operational, quality, and administrative functions are carried out properly. Specifically, you will be responsible for performing the following tasks to the highest standards:

　　Manage all aspects of the kitchen including operational, quality and administrative functionsActively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient mannerEnsuring adequate resources are available according to business needsManage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislationControl costs without compromising standards, improving gross profit margins and other departmental and financial targetsEnsure team members have an up-to-date knowledge of menu items, special promotions, functions and eventsMaintain good communication and work relationships in all hotel areasEnsure that staffing levels are maintained to cover business demandsEnsure monthly communication meetings are conducted and post-meeting minutes generatedManage staff performance issues in compliance with company policies and proceduresRecruit, manage, train and develop the kitchen teamComply with hotel security, fire regulations and all health and safety and food safety legislationEnsure maintenance, hygiene and hazard issues are dealt with in a timely mannerManage financial performance of the department so all planning is in line with hotel objectivesEnsure food control systems are adhered to so margins are on targetRegular review of all menus with Food and Beverage manager to confirm offerings are in line with market trendsBe environmentally awareWhat are we looking for?

　　A Head of Bakery serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

　　Catering experience in managerial capacityExperience managing a kitchen and developing staffExperience managing food costsExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitted to delivering a high level of customer serviceAbility to work under pressureIntermediate food hygiene qualificationFlexibility to respond to a range of different work situationsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

　　Previous kitchen experience in similar rolePassion for foodKnowledge of current food trendsAdvance food hygiene qualificationHigh level of IT proficiencyWhat will it be like to work for Hilton?

　　Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

　　Job: Culinary

　　Title: Head of Bakery

　　Location: null

　　Requisition ID: HOT0A85K

　　EOE/AA/Disabled/Veterans