Home
/
Comprehensive
/
Guest Service Agent
Guest Service Agent-February 2024
Franklin
Feb 10, 2026
About Guest Service Agent

  POSITION PAYS UP TO $18.93 hr.

  Property Location:

  3320 Village Drive - Franklin, Ohio 45005

  You belong at Drury Hotels.

  Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

  WHAT YOU CAN EXPECT FROM US

  So. Much. More.

  Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel resultsWork-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Forbes' Best Midsize Employers (2023)What you will do:

  Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

  Ensure exceptional, positive experiences for our diverse team members and guests.

  Assist guests in a friendly, efficient, courteous, and professional manner. 

  Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. 

  Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

  Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

   Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. 

  What we expect of you:

  With your can-do spirit and unique personality, you will shine at Drury Hotels.

  We seek friendly, highly organized communicators and multitaskers with these qualifications.

  Warm and friendly manner in relating to and interacting with the public

  Demonstrated attention to detail while handling multiple tasks simultaneously

  Familiarity with handling money, making change, and using office machines in day-to-day activities

  Ability to speak and receive direction (written and verbal direction) in English

  Willingness and ability to work alone as scheduled

  Rise. Shine. Work Happy.!

  At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

  At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 5,000 team members work together—across 150 hotels in 26 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

  Explore Our Culture

  Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email [email protected].

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Sales Associate
Sales Associate Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how
Civil Project Manager
Description: Civil consulting company based out of Bellevue is looking for a civil project manager to manage design for private commercial development and data center projects. Candidate needs to hav
Accounting Services Associate III
About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes
Roofer Helper
Description Tradesmen International is immediately hiring motivated Roofer Helpers for a project located in Kalamazoo, MI . This is a full time opportunity and the pay rate is based on experience and
Staffing Manager
Randstad, the largest staffing firm in the world, is hiring Staffing Managers to sell our services and recruit candidates for placement with our clients. Did you catch that? We find opportunities to
Senior Director, Product Quality (PQ) Value Optimizers & Later Stage (VO&LS)
Senior Director, Product Quality (PQ) Value Optimizers & Later Stage (VO&LS) - 2406163175W Description Cilag GmbH International is recruiting for a Senior Director, Product Quality (PQ) Value
CRNA
We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. Job Profile Summary ​ This role focuses on providing professional and nonprofessional nursing ca
Investigation Specialist
Reference #: 5001003127006Requisition Number88457 CityPittsburgh Shift1st Shift - with week-ends External Description Position SummaryThe goal of the Incident Management Team is to research and inves
Physical Therapist - Travel
We are seeking a Physical Therapist to join our team and complete a travel assignment in Iron River, Michigan. You will treat patients primarily in inpatient, but some outpatient cases should be expe
Dishroom Associate
...
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved