Whether it's a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Grocery & Retail Account Management teams are on the frontline focusing on improving the experience for merchants and consumers using our platform.
Grocery & Retail is a fast-growing business within Uber that enables consumers to get just about anything delivered that isn't restaurant food - think groceries, essentials, alcohol, pharmaceuticals, and more. Our path to success originates from a strong local presence, and the Grocery & Retail Account Management teams collaborate closely with key merchant partners to sustainably grow their business whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.
About the Role
As the Grocery & Retail Growth Associate, you will be responsible for developing the relationships with our key merchant partners and improve their business performance on Uber Eats. You are expected to constantly evaluate our partners' business and operational performance, and independently drive cross-functional initiatives to optimize performance across partners. The role also encompasses sales engagements with new partners to grow our Grocery & Retail business in Sweden.
This role is a rare opportunity to support the growth of Uber Eats with a strong sense of ownership. The role calls for a combination of operational mindset, savvy number-crunching, and outstanding relationship management. You should thrive in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our merchant partners.
What You'll Do
Drive business performance across your portfolio of Grocery & Retail partners by improving the experience for merchants and consumersFoster deep relationships with our merchant partners, identifying and acting on opportunities to take their delivery business to the next levelOptimize our merchant partners' business and operational performance on Uber EatsBuild deep on-the-ground expertise about our merchant partners' operationsTackle or escalate complex operational issues for timely resolution for our merchant partnersAttract and onboard new merchant partners to join our platformAct as an ambassador of Uber Eats mission, brand, and product
What You'll Need
Bachelor's Degree or equivalent, Master's Degree a plusMin 1-2 years of professional experience in Account Management, Sales, Retail, Business Development,Consulting or similarFluency in Swedish and EnglishOutstanding communication and relationship-building skillsHighly autonomous - comfortable with driving your own initiatives and working with minimal oversightData-driven decision-making mentality and sound commercial judgmentHigh adaptability to change and ability to execute quicklyBasic experience working with Google Sheets/Excel
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].