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Ground Handler (Seasonal)

Ground Handler (Seasonal)-March 2024

Westhampton Beach

Mar 28, 2026

About Ground Handler (Seasonal)

　　Job Details

Job Location Westhampton Beach, NY

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Salary Range

$18.00 - $18.00 Hourly

　　Description

　　Ground Handler - Seasonal

　　*This is a seasonal position. The season runs from May 15th to September 15th.

　　Potential of moving to a Fulltime position at the end of the season

　　The Company

　　Modern Aviation (the "Company") is a private equity-backed, platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements.

　　Primary Purpose of the position

　　The Seasonal Ground Handler position requires an individual who understands the value of excellent customer service and the ancillary services that are provided by Modern Aviation to our customers. This position will communicate and provide the necessary resources and services to meet the customer's needs. The Ground Handler will report to the Line Manager and will work with the complete management/supervisory team to ensure prompt responses to our customer's inquiries and requests, and to immediately notify the proper manager/supervisor in the event of any issues or concerns. The position requires the Ground Handler to work both inside the Executive Terminal and outside on the Aircraft Parking Ramp.

　　Essential Functions:

　　Meeting, greeting, and welcoming the passengers and flight crews of customer aircraft that arrive on the aircraft parking rampDirecting the customers to the terminal facility for facility use or to meet guest's picking them upPositioning rental vehicles to meet arriving aircraft so the customer can drive themselves to their destination where applicableAssist with the offloading of luggage/baggageEscort customer vehicles on and off the airfield when necessaryOnce the passengers are taken care of, assist the flight crews with any service needs they may require including baggage and transportation assistanceDirect the flight crews to the terminal for placing any fuel or service ordersAssist the flight crews with trash removal and cleaning of the interior of the aircraft when requestedDuring departure preparation, assist the flight crews with delivery of catering, coffee, ice, and newspapersFollow up and ensure all fuel and service orders for departure have been completed so the aircraft can depart on timeAssist with loading of luggage from the baggage carts or transportation vehicles into the aircraftReturning rental vehicles from the aircraft parking ramp to the vehicle parking JotAssist fellow teammates where applicable when not servicing the customerThank the customers for their business and visit, welcome them back to visit againAssist with improving Best Practices to provide Excellent Customer ServiceComplete any other duties assigned by ManagementSkills:

　　Must be well organizedMust be able to multi-task throughout the shiftMust possess good communication skills including written, verbal and radio communicationsMust understand the phonetic alphabet and aviation acronymsMust maintain good working relationships with fellow teammatesMust have customer service and/or line service experienceMust have the ability to learn and understand safety procedures, including the possible hazards on the airfieldMust have the ability to learn/use various computer software and Point of Sale systemsMust be able to work well under pressureMust have the ability to make operational decisions when necessaryMust have a valid State Driver's License

　　Qualifications

　　Qualifications:

　　Must have at minimum a High School Diploma or equivalent.An Associate Degree in aviation/business related field is preferred.Prior aviation experience is preferred.Must possess a valid driver's license and be able to pass an airport security background check.Must be able to read, write, and understand the English language.Must be able to pass a background check and drug screen.

　　Reports to: Line Manager

　　Supervisory Responsibility: This job has no direct supervisory responsibilities.

　　FLSA Status: This position is nonexempt.

　　Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils, and lavatory fluid. The noise level in the work environment is usually loud.

　　Travel: This position requires no travel.

　　Physical Requirements: Must be able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. May be required to work nights and weekends. Regularly lift and/or move up to 50 pounds.

　　EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

　　Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

　　Minimum Salary: 18.00Maximum Salary: 18.00Salary Unit: Hourly

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