Key Responsibilities:

　　Develop new procedures and Best-Known Methods (BKMs) to service new products.

　　Participate in or own first chamber Build & Test in Apps lab. Solve issues or work with Engineering to address issues identified.

　　Work with Manufacturing to develop procedures and participate (if required) on New Product final test.

　　Participate in start-up and install activities during ELS tool installs.

　　Support level 3 field escalations for chambers/products owned by you.

　　Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed.

　　Contribute to the FMECA process.

　　Develop and document procedures to install(start-up), retrofit and maintain the product (Technical Product Manuals)

　　Develop new procedures, Customer Engineering Notices(CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required.

　　Collect process and qualification data to create product Best Known Methods (BKMs)

　　Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping.

　　Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations.

　　Requirements:

　　Bachelor’s degree in engineering or higher qualifications

　　Prior experience with PVD or CVD or Wet Cleans chamber highly desirable.

　　Experience with Metrology tools a plus

　　Ability to commit to some travelling requirements

　　Travelling to sites, internal labs and vendors may be needed in the initial phases of product introduction

　　Qualifications

　　Education:

　　Bachelor's Degree

　　Skills:

　　Certifications:

　　Languages:

　　Years of Experience:

　　4 - 7 Years

　　Work Experience:

　　Additional Information

　　Time Type:

　　Full time

　　Employee Type:

　　Assignee / Regular

　　Travel:

　　Yes, 25% of the Time

　　Relocation Eligible:

　　No

　　Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.