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GLOBAL Director, IT PMO
GLOBAL Director, IT PMO-March 2024
Coppell
Mar 29, 2026
About GLOBAL Director, IT PMO

  Brinks Texas License #C00550

  The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.

  Job Title

  GLOBAL Director, IT PMO

  Job Description

  The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

  At Brink’s we believe that diverse teams drive success, and as such we foster an inclusive culture that values people with diverse backgrounds, ideas and perspectives. We build a sense of belonging so all employees feel respected, safe and valued, and we provide equal opportunity to participate and grow.

  We are looking for a GLOBAL Director, IT PMO

  GLOBAL IT PMO DIRECTOR, Information Technology ensures all of Company’s major IT projects are planned, approved, and implemented to support Company’s IT strategy. GLOBAL PMO Director, Information Technology further ensures that the proper mix of technical support, procurement resources, guidelines, procedures, consultants, and software are available to support multi-discipline project teams for projects in the development, planning, or implementation stage. This role will ensure sustained project management across all lines of business, drive continuous improvement and leverage Project Management Best Practices. This role is responsible for various methods and practices working on the priorities of the business to deliver value and provision capabilities as well as improving the overall agile and PPM maturity. This function has the responsibility to integrate delivery of the organization’s portfolio of projects, products, and structured work efforts ensuring all are manageable, consistent and aligned toward progressive achievement of overarching goals. The person should be able to act with the highest professionalism, exercise independent judgment and decision-making, while weighing the interests of multiple stakeholders. This role will report into the Office of CIO and will also be managing IT Performance KPI’s.

  Key Responsibilities:

  PMO Creation and Maturation

  Facilitates among the PMO stakeholders and organizational leadership a consensus around the mission and vision of the PMO organization to foster an agile oriented mindset while building product and project-oriented capabilities aligned to value delivery

  Engages senior leadership and business partners to define the PMO goals and operating model in the form of the PMO charter or mission statement

  Leads the identification and development of PMO roles, team configuration and recruitment appropriate to deliver the agreed-upon PMO goals and objectives

  Methodology Competency

  Leads the identification and implementation of project management processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery

  Develops and guides the agile practice, putting in place the systems, processes and ways of working to sustain high performing teams

  Facilitates the agreed-upon process that develops plans and prioritization by leadership and governance

  Defines, manages and directs the needed end-to-end PMO work effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the realization of expected benefits

  Accountable for the consistency of BRINK’s operating methodology and associated processes

  Coaching and Engagement

  Provides ongoing coaching and mentoring to PMO staff and leadership as needed

  Builds and maintains relationships with senior leadership and key PMO stakeholders, and acts as a trusted advisor

  Leads the establishment of a project management and/or agile community of practice (CoP) to facilitate collaboration and best-practice sharing among the PMO and practitioners

  Instill a learning culture to continuously inspect and adapt methodology and efficiency.

  Provides support to goal coaches and KPI leaders ensuring that culture, behaviors and mindsets support the organization’s values.

  Ensure alignment to the cross-departmental roadmaps, create a collective plan to manage dependencies

  Continuous Improvement

  Regularly reviews and evaluates opportunities to improve the project management best practices in order to achieve higher maturity in project portfolio management (PPM)

  Evolve and continually improve the interdependencies between business models and operating practices, integrating waterfall, iterative, and agile delivery models into one, cohesive delivery strategy to best meet the evolving business needs

  Engage the organization to ensure continual feedback and identify emerging methodology and alignment needs

  Performance

  Assess enterprise or portfolio performance, using metrics and reporting. Supporting the organizations progression towards a value based operating model

  Assures strategic alignment through prioritization, resource capacity management, key result tracking and program management to achieve strategic vision

  Manages and optimizes the flow of value through the organization

  Tracks and communicates key organization metrics

  Escalates and tracks organization impediments, removing them where possible

  Primary Stakeholders, Peers and Practitioners

  CIO, CFO, CPO, Executive Leadership team, Regional Leadership teams

  Product, program and portfolio managers

  Executive steering committee

  Agile Centre of Excellence

  IT steering committee

  Enterprise Architecture leadership team and staff

  Country executives

  Minimum Qualifications:

  Fifteen or more years of overall experience in IT and business/industry

  Ten years of experience in combined (waterfall and agile) environments

  Five to seven years of leadership responsibilities

  Preferred Qualifications:

  Bachelor’s or master’s degree in computer science, information systems, business administration or related field with ten or more years’ experience in combined (waterfall and agile) environments along with applicable certifications such as (not all are required)

  Project Management Institute Certification (PMP, PgMP, PfMP, ACP, DAC, etc.)

  Prince2 Certification (Prince2 Practitioner or Prince2 Agile)

  Scrum Alliance (CAL, CSP, CSM, CSPO, or advanced certs)

  Scaled Agile Framework Certification (SAFe – SA or SAFe – SPC)

  Kanban (KCP, AKT, TKP, Kanban-EXP)

  Certified Coaching experience is a plus – ICF-CPP or ICF-ACC

  Other Certifications: LeSS, PSM, PSPO, PAL

  Professional Skills:

  Experience with one or more agile or lean methodologies (Lean, Scrum, Kanban, SAFe, etc.).

  Program management skills and experience, plus significant knowledge of productivity tools with evidence of practical application (which is highly desirable).

  Exceptional leadership skills with the ability to develop and communicate the strategic vision, and inspire and motivate staff.

  A distinctive blend of business, IT, financial and communication skills. (This is a highly visible position with substantial impact.)

  Effective influencing and negotiation skills in an environment where resources are often not in direct control of this role.

  Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.

  Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units.

  Deep understanding of current and emerging technologies and how enterprises are employing them

  Demonstrated ability to develop and execute a strategic resource plan.

  Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the PMO staff

  Competencies/Key Behaviors :

  This is a senior-level position. The PMO Director must demonstrate a high level of proficiency in all the required competencies and key behaviors listed below.

  Competencies - Key Behaviors

  Leadership

  Encourages and facilitates cooperation and collaboration while inspiring, motivating and guiding team members

  Excellent leader and coach with a proven track record of successful high level of influence across the organization

  Significant line management experience to lead, manage and continually develop a team of Agile Professionals to ensure they have the appropriate skills, attitudes and motivation to deliver

  Building Relationships

  Solicits advice, support, championship, sponsorship and commitment for the success of PMO initiatives

  Procures and maintains support from key stakeholders in the enterprise to evolve and advance the PMO

  Builds both formal and informal professional networks, and extends these networks within, across and external to organizational boundaries

  Strategic Technology Planning

  Develops roadmaps that meet the architecture/technology needs of the organization

  Collaborates with stakeholders to design strong, relevant feedback loops to steer strategy.

  Incorporates business priorities, strategies, goals, emerging technologies, industry trends and economic viability

  Business Acumen and Enterprise Knowledge

  Solicits information on enterprise direction, goals and strategy to determine how the PMO or any other function can add value to the organization and to customer satisfaction

  Makes decisions and recommendations clearly linked to the organization’s strategy and financial goals, reflecting an awareness of external dynamics

  Able to identify frameworks, best practices and methods to support the agile team to deliver value

  Understand other engineering processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise

  Change Advocate

  Demonstrates personal commitment to change through actions and words

  Acts as the organizational change agent for improving PPM and Agile maturity and practices, in support of business/agency goals and strategy

  Mobilizes others within and outside the PMO to support and enable change efforts within individual initiatives and inside business/operations units

  Strong ability to communicate the value of iterative development to a broad range of stakeholders both within technology and broadly across the enterprise

  Influencing Others

  Communicates ideas or positions in a persuasive manner that builds support, agreement or commitment

  Takes actions that directly or indirectly influence others to create buy-in, gain trust and motivate actions in others, or win concessions without damaging relationships

  Ability to facilitate win-win solutions when conflicts emerge

  Results Orientation

  Sets and accomplishes challenging goals

  Defines standards in terms of doing what is appropriate and doing it well

  Competes resourcefully and takes calculated risks to achieve results

  About Brink’s

  Brink’s is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we’re needed. We do it because we’re trusted and valued. We do it because it makes us proud. Brink’s Proud.

  What’s Next?

  Thank you for considering applying for a job at Brink’s U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s U.S. For more information about future career opportunities, join our talent network, Like our Facebook page or Follow us on Twitter.

  Brink’s is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink’s is also committed to providing a drug free workplace.

  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

  Discover the pride of working for Brink’s.

  We’re looking for people who go beyond ordinary. We take pride in a job well done, and we work to take high performance to the next level.

  Brink's is an equal opportunity employer and is fully committed to providing unimpeded access to the application/hiring process for all qualified applicants.

  If you are in need of reasonable accommodation with regard to access or completion of this or any stage of the Brink’s application/hiring process please contact [email protected] for assistance.

  See the “Equal Employment Opportunity is the Law” poster at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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