Why us?

　　The Bidwell Hotel is seeking Banquet Servers to join our team in serving guests with creativity and passion!

　　Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city’s shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland’s Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment

　　As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

　　We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

　　Job Overview

　　Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.

　　Responsibilities

　　Read BEO and know how to complete a set-up.

　　Set tables in assigned area correctly and uniformly.

　　Keep station neat and clean while servicing guest per established policies and procedures.

　　Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.

　　Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.

　　Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.

　　Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.

　　Complete assigned sidework.

　　Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.

　　Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.

　　Travel requirements - local travel for outside catering functions only.

　　Qualifications

　　Education/Formal Training

　　High school education or equivalent.

　　Experience

　　Previous experience in similar position of 3 months or longer.

　　Knowledge/Skills

　　Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.Physical Demands

　　The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.

　　Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.

　　Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

　　Bending/kneeling: Ability to bend to lower level cabinets and lift trays.

　　Mobility: Maneuver in narrow areas and between seated guests.

　　Continuous standing required to service guest functions; 100% of the time scheduled.

　　Climbing approximately 12 steps 20% of 8 hours.

　　No driving required.

　　Must have moderate comprehension and literacy to read use records and all special requests.

　　Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

　　Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

　　Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

　　Environment

　　Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

　　Benefits

　　Great discounts on Hotels, Restaurants, and much more.

　　Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

　　ID: 2024-21500

　　Position Type: Regular Part-Time

　　Property : Bidwell Hotel

　　Outlet: Hotel

　　Category: Banquets

　　Tipped Position: No

　　Address : 520 SW Broadway

　　City : Portland

　　State : Oregon

　　EOE Protected Veterans/Disability