Riddleberger Brothers, Inc. is looking for an experienced HVAC leader for the role of General Service Manager at our Winchester office.

We offer career opportunities that allow you to be part of a team and grow as an individual.

Please click the video below to hear from RBI team members about what they like most about their jobs, and what it's like to build a career at RBI.

We offer you:

Competitive pay

Comprehensive benefits package

Apprenticeship opportunities with a pathway to licensure

Growth and development opportunities

Scholarship program for our employees’ children

Discounts at major automotive, computer, and cell phone companies

Employee referral incentives

Available with certain positions, where necessary/required:

Company mobile phone and/or tablet

Company vehicle

Company uniforms

And much more!

Our benefits package offers you:

Medical, Dental, Vision, and Life Insurances

Short-Term and Long-Term Disability Insurances

Accidental Death Dismemberment Insurance

Health Care and Dependent Day Care FSA's

Employee Assistance Program (EAP)

401(k) Plan

Annual Bonus

Generous Vacation, Holidays, and Sick Time

And much more!

Please click the video below to hear from RBI team members about training and development opportunities at RBI!

About us:

We are a full-service plumbing, mechanical, HVAC service, controls, and design-build company.

Main office is located at 6127 South Valley Pike, Mount Crawford, VA 22841

Parent Company - Comfort Systems USA ( https://comfortsystemsusa.com/ )

Please click the video below to hear from RBI team members about RBI’s history and culture!

Primary purpose of this position:

This individual provides service business direction by setting business objectives and goals that align with the Riddleberger Brothers, Inc. business strategy. This person is responsible for the performance (sales, operations, profit, and growth) of each service operation within the Winchester Region. The position monitors the region’s activities and manages all aspects of personnel development.

Principal Duties and Responsibilities:

Implements and evaluates area safety needs/requirements to provide feedback and recommendations to service leaders that align with company safety policies

Develops strategies that meet revenue and profit goals for the Winchester Service Region

Analyzes current market conditions for additional service offerings or opportunities

Analyzes business data and makes appropriate decisions

Implements formal performance management processes designed to improve team performance.

Influences the selling strategy, sales effort, and execution efforts of the Winchester Service Region

Fosters a team sales approach for all sales opportunities.

Implements and maintains company policies and directives.

Reviews the performance of each Service Business Unit; prepares reports on the progress of each business’s needs.

Controls expenses by developing the Service budget, monitoring and approving capital expenditures.

Has responsibility for the pricing and margin requirements on all products and services

Maintains quality standards by implementing quality strategy and processes across each business

Understands industry changes and responds with alternative strategies to maintain competitive advantage

Learn execute new technologies like XOI/North Boundary to foster better operations for service sales

Supervisory Responsibilities:

Directly supervises and/or manages the service leaders for each service business unit

Carries out management responsibilities in accordance with the organization's policies and applicable laws

Plans, assigns, and directs strategy for each business unit

Appraises staff performance and recommends raises

Interviews, hires, trains, coaches/mentors’ employees

Addresses complaints and resolves problems, negotiates through complex situations

Execution of business strategy

Education and Experience Requirements:

7-10 years of leadership experience, customer service and operations

5+ years of experience in operating budgets, business plan development

College degree or equivalent experience

Valid/current state license preferred

Riddleberger Brothers, Inc. is an Equal Opportunity Employer.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.