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General Manager
General Manager-March 2024
Durham
Mar 28, 2026
About General Manager

  Jimmy John's is unlike any other sandwich chain in the country because we specialize in super-fast, high-volume sandwich execution! This high-speed execution has earned us the reputation of "Subs So Fast You'll Freak!" and "Americas #1 Sandwich Delivery. "

  Now you can be a part of a rock star team that produces and delivers sandwiches freaky fast!

  Duties and Responsibilities:

  Perform all duties of In-shoppers and drivers.

  Manages a staff of approximately 3 to 20 employees.

  Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance and restaurant efficiency.

  Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.

  Ensure that every customer receives world-class customer service.

  Route deliveries and serve drivers to maximize delivery business and speed.

  Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).

  Completes Closing Procedures.

  Executes systems and procedures with 100% integrity and completeness.

  Completes daily and weekly paperwork.

  Responsible for 100% of the cash drawers at all times during the shift.

  Receives and stores product.

  Audits previous shift's systems and procedures for 100% integrity and completeness.

  Manages marketing efforts for your location. This includes playing a key role in developing new marketing ideas, and determining the effectiveness of existing promotions

  Completes preventive maintenance and upkeep on store's equipment and supplies.

  Performs other related duties as required.

  Special Requirements:

  Must be at least 21 years old

  2 years of fast casual restaurant management experience

  Must be able to work a minimum of 45 hours per week

  Willing to work overtime, holidays, weekends as business dictates.

  Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.

  Ability to handle and resolve customer threats and issues.

  Ability to handle and resolve employee issues

  Skills to use a personal computer and various software packages (Word/Excel).

  Ability to handle stress and high-volume operations

  Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.

  Must be able to lift 50 pounds.

  MUST HAVE A CLEAN DRIVING RECORD. Must have a valid driver's license, reliable transportation, current automobile insurance and registration.

  Available to address emergencies or urgent issues as they arise.

  Company Introduction

  We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

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