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Gas Tech Support.Customer Service Field
Gas Tech Support.Customer Service Field-September 2024
Tulsa
Sep 12, 2025
About Gas Tech Support.Customer Service Field

Position Description:

Are you being referred by a ONE Gas employee? If so, reach out to that connection and ask about the employee referral program. They can send you a link to apply directly so they can receive credit!

What You Will Do

Perform work related to line locating, leak survey, collections, or meter reading activities.

Drive and maintain company vehicle. Load, unload, and operate tools and equipment including:

Crescent and pipe wrenches

Pliers and screwdrivers

Meters and regulators

Combustible gas indicators

Ladders

Carbon Monoxide Detectors

No Blow Equipment

FI Units

Power tools

Probe Bar

Assist with pipeline locating using conductive, inductive and mark by measurement.

Adhere to Line locating procedures and maintain compliance with OKIE 811 law.

Turn gas service off, remove meters, install ERTs

Inspect, calibrate, maintain, and repair line locating and leakage survey tools and equipment as applicable.

Patrol and maintain pipeline markers. Complete encroachment investigations as applicable.

Read gas meters; enter/record data using handheld electronic meter reading equipment.

Respond to line locate emergencies.

Complete and update reports including:

Equipment maintenance reports

Mileage reports

Time sheets

GIS Applications

Gas Leaks and work logs

Help with leakage surveys on pipelines as applicable.

Install, program and troubleshoot electronic reader transmitters (ERTs).

Regular and reliable attendance is required in performance of job.

Employee may perform additional responsibilities as assigned.

What You Will Need

Knowledge and training related to disconnects and gas piping.

Demonstrated ability in use, function, and maintenance of tools applicable to position.

Experience with the application of basic arithmetic: addition, subtraction, multiplication, and division.

Knowledge of transmission and distribution pipeline system operations.

Knowledge of leakage survey procedures as applicable.

Knowledge relative to:

Customer service and safety procedures

Use of electronic communications and Pragma CAD system as applicable

Characteristics of natural gas

Experience and knowledge of basic computer usage and applicable computer software.

Read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals.

Read and write fluently in English.

Applicable driver's license required.

Diversity at ONE Gas

Inclusion Diversity is so important to us that we made it one of our core values, values that guide and direct our actions as we go about our daily business. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.

ONE Gas has great benefits! Here are just a few:

Medical/Dental/Vision packages that fit your family's needs.

Paid Time Off

401K that is 100% matched up to 6%.

Profit Sharing Plan

Paid Parental Leave

Basic and Optional Employee Term Life Insurance

Education Assistance and Tuition Reimbursement

Position Requirements:

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of One Gas. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information.

Job ID: 5606

Functional Area: Customer Service

Position Type: Full-Time Regular

Relocation Provided: No

Location: Tulsa, OK

Department: CUSTOMER SVC/FIELD SUPP

Internal / External: Internal and External

Experience Required:

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