Description:
Our client is working to upgrade all of the point of sale (POS) systems in their 1,000+ store across the country. To do this they need to go into all of the stores and take out the old POS hardware and replace it with new hardware (computers, touchscreens, registers, receipt printers, etc…). Once the new hardware is installed, this resource will be tasked with remoting into the devices to install, update, and configure the new software. They will be working with the onsite, hardware technician to ensure that everything is set up and the device is working properly.
Skills'
Details- 1+ years of remote support experience
Experience navigating Windows 10 and with Win 10 file structure
Understanding of how to run command prompts
Basic A+ troubleshooting knowledge
POS experience
o POS Support experience is a plus
o Physically handling POS systems in a retail or customer service environment is a plus
Work Environment: Fully remote. Schedule is Monday through Thursday, 5am-3pm EST (until the job is done). Four 10 hour days
This is a tight knit group, very team oriented. This is a great opportunity for someone to get trained and learn. This is a great opportunity for someone to grow from within. Plenty of story's of people that have moved from lower level positions to management and leadership roles as well as different departments across the IT department.
Family oriented
Care about associates and when you go FTE they promote and hire within
Our corporate associates work hard, but it’s not all work and no play. We enjoy a business casual environment and like having fun. We host various events throughout the year to show our appreciation for our associates. From holiday parties, theme days and competitions, to an annual breakfast served by members of the executive team – there is always something fun to look forward to!
We provide learning opportunities to prepare associates to reach their goals in a variety of different ways. Whether it's an online e-course, one of our popular Lunch & Learn events, or an instructor-led classroom session, we are dedicated to providing associates with the experiences, materials, and training they need to have a long and successful career.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.