16.22-18.25 per hour | Berkley, MI, USA | Hourly | Full Time
Our Vision
Elevating Community. Creating Opportunity.
Our Core Values
At Vibe, we are committed to these values to make it the very best for our members and our employees:
Be inclusive.
Embrace change .
Educate .
Seek opportunities .
Position Purpose
Serve members by completing account transactions accurately while enhancing our members ' financial lives by offering appropriate products and services .
Essential Duties
Process all teller activities including c heck cashing, a ccount withdrawals , deposits , account transfer s, loan payments , account validation and account inquiries.
Process mail and night drop transactions.
Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
A ssist members with general inquiries including check reorders, investigat ing check clearings, and account reconciliation.
Promote, educate and cross-sell credit union products and services .
Responsible for the security and accuracy of cash drawers , corporate checks , gift cards, and U.S. postage stamps , etc.
Participate in the sales and service program to meet individual, branch and corporate expectation s and goals.
Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location .
Must be willing to assist at other branch locations as needed .
Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD) . Must possess effective knowledge of Vibe Credit Union's products and services.
Assumes responsibility for establishing and maintaining effective, professional business relations with members and co - workers.
Maintains privacy of member account information .
Completes all required reports and daily assigned responsibilities.
Attends meetings as required .
Ensures that work area and branch is clean, secure and well maintained .
Assumes responsibility and p erform s other special assignments as needed.
Education and/or E xperience
High School graduate or equivalent
Skills/Abilities
Strong customer service and sales skills .
Ability to multi-task and work well under pressure .
Good communication skills, professional appearance and a positive attitude .
Possess good analytical skills .
Ability to efficiently operate a windows-based PC and business equipment .
Physical Requirements for this Position
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Teller p osition . Reasonable accommodation s can be made to enable people with disabilities to perform the described essential functions of the position . While perform ing the responsibilities of the j ob, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp .