About Us

　　We are a full-service luxury hotel committed to turning every single person who walks through our doors into a customer for life. We regard our associates as customers, as well, and strive to offer the most desirable work environment in Boston. Our wages and benefits are competitive with other luxury hotels and fine restaurants. But our service culture and relationship with our associates are second to none. We are an employer taking care of its associates, who in turn take care of our guests.We are all about excellence and enabling our associates to achieve to their fullest potential, to learn and grow with us in an environment in which promotion from within is considered a more desirable option to external recruitment. We are pleased to offer perks such as pre-tax commuter passes, incentive programs, pet insurance, Marriott rooms discounts for friends and family and more!So who exactly are we looking for? Self-motivated, free-spirited, and capable people who love delighting our guests and patrons and each other – people who genuinely love serving other people and being an important part of a team that excels at it. If this sounds like you, come and see us.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

　　Overview

　　Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

　　Responsibilities

　　Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.

　　Run audit reports/journals from the front office system, Point of Service and the computer.

　　Make corrections and adjustments and handle all computer problems that might occur throughout the shift.

　　Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.

　　Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

　　Comply with attendance rules and be available to work on a regular basis.

　　Perform any other job related duties as assigned.

　　Qualifications

　　Hotel experience preferred.

　　Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.

　　Ability to effectively deal with guest and associate concerns in a friendly and positive manner.

　　Ability to access and accurately input information using a moderately complex computer system.

　　Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

　　Benefits

　　HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

　　Daily Pay: Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

　　HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

　　Job LocationsUS-MA-Boston

　　Posted Date1 day ago(1/24/2024 2:29 PM)

　　Requisition ID2024-45562

　　CategoryFront Desk / Guest Services

　　Position TypeRegular Full-Time

　　FLSA StatusNon-Exempt

　　Location NameThe Liberty Hotel