Frontline Incentives Data Analyst
Credit Services
Portland,Oregon
Boise,Idaho
Salem,Oregon
Lake Oswego,Oregon
Vancouver,Washington
Tacoma,Washington
Description
About Us:
UmpquaBank is apublicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000+ employees,which offers bankingservices tocustomersthroughout the nation.It’s an especially exciting time to join our teamas,followingtherecentmerger with Columbia Bank,wehavegrownto become aleadingwestern-basedregionalbankwithmore than$50B in assets under managementand an unwaveringcommitment to ourassociates,ourcustomers,and our communities.
We create a great place to work by offering a special brand of relationship banking andby providing a culture where associates thrive.Associates who embody our core valuesfit in well here and we are eager to meet candidates who demonstrate behaviorsthat align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.
About the Role:
In this role, you will serve as subject matter expert for descriptive/predictive data analysis and reporting within a division, business unit, and/or department. Acquires, analyzes, interprets, and disseminates data set(s) to optimize or create process, program, and/or fiscal solutions for moderately complex organizational challenges.
Acquires primary and secondary data from varied sources and analyze data extracts and reports to identify trends and data points.
Utilizes databases and information systems to research and identify areas for improvement and/or new products. Interprets data and makes recommendations.
Establishes and utilizes key indicators and solutions for use by management and business unit associates via strategic and tactical analytics as shown in dashboards and data summaries.
Maintains detailed knowledge of department function(s) and in areas of workflow and system data management.
Prepares timely and accurate progress reports utilizing multiple databases and software applications, ensuring consistency, standardization and compliance.
May consult with colleagues in the use of analytical and reporting tools to develop efficient cost, quality, operational and customer satisfaction outcomes aligned with the business priorities.
May partner with Technology Advancement Group (TAG), external vendors, and business partners in the development of advanced/complex reporting capabilities and resolution of issues relating to reporting applications, tools and data.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become "The World's Greatest Bank."
May perform other duties as assigned.
About You:
Bachelor’s Degree in business, economics or finance or the equivalent in education and experience
2-4 years of related business experience with emphasis in banking, information systems controls, and/or data analysis/management.
Intermediate knowledge of business analysis, business management data systems, IT risk management, project management and technical problem resolution.
Advanced data mining, performance metrics and reporting, vendor management, change management and report writing.
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc).
Experience with reporting packages (Business Objects etc), databases (SQL etc), and programming (XML, Javascript, or ETL frameworks) preferred.
Superior attention to detail.
Ability to translate large and complex data sets into understandable conclusions and, where applicable, actionable solutions.
Demonstrated knowledge of banking products, systems, procedures, regulations, business acumen and ability to interpret data to make recommendations for improvements as necessary.
Ability to work with individuals and teams at all levels across the organization and with external company representatives and vendors. Strong communication, interpersonal and influencing skills.
Technical expertise with automatic data collection and reporting systems, including capacity for program troubleshooting and system controls.
Work Style :
Umpqua Bank offers a Flexible Workplace Program and this opportunity comes with the Flex Office work style which is working in office from a designated company location three days weekly with flexibility to work remotely up to two days weekly.
Our Benefits:
We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $64,947.00to$120,615.00,and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity :
Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected]
To Staffing and Recruiting Agencies:
Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany UmpquaBank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.