As a Front Desk Clerk, you are tasked with providing guests with an optimized and accommodating experience. You are responsible for greeting and checking in customers in a friendly, welcoming manner. Guiding guests to their rooms. Informing guests of all on-site amenities, surrounding attractions, and restaurants. Field calls from guests and professionally resolve complaints. Issue invoices and post chargers during check out. Communicate timely and effectively with on-site staff such as room housekeeping and maintenance to address clients' needs. Maintain lobby and common areas to ensure cleanliness throughout the premises. Follow set policies at all times. Strong customer service, organizational, and communication skills are highly encouraged. Must meet grooming standards.
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