This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11611476 PropertyDescription

　　Are you ready to take your hospitality career to new heights? Join theteam at Hyatt Centric Chicago Magnificent Mile, a premier hotel in theheart of downtown Chicago! As a vibrant and modern property, we areseeking passionate individuals to be part of our team. Located juststeps from the iconic Magnificent Mile, our hotel offers an unparalleledexperience for both guests and employees alike. With sleek andcontemporary design, state-of-the-art amenities, and a commitment toexceptional service, Hyatt Centric Chicago Magnificent Mile is theperfect place to advance your career in the hospitality industry. As amember of our team, you will have access to opportunities for growth anddevelopment, as well as a supportive and inclusive work environment.Join us and be part of a team that is dedicated to creating memorablemoments for our guests. Apply now to join our Hyatt Centric family!

　　Overview

　　Are you a people-oriented individual with a passion for hospitality?Join our team as a Front Desk Agent and be at the forefront of creatingexceptional guest experiences. With high energy and enthusiasm, you willbe the friendly face that welcomes and assists our guests throughouttheir stay. From seamless check-ins to providing valuable localrecommendations, you will play a crucial role in ensuring our guestsfeel cared for and valued. If you thrive in a fast-paced environment,have excellent communication skills, and possess a genuine desire toexceed guest expectations, this is the perfect opportunity for you toshowcase your hospitality skills and make a lasting impact.

　　Responsibilities:

　　Greet and welcome guests with a warm and friendly attitude, creatinga positive first impression.Efficiently handle check-in and check-out procedures, ensuringaccuracy and attention to detail.Provide information about hotel facilities, services, and localattractions.Respond to guest inquiries and resolve any issues or complaints in aprompt and professional manner.Process guest payments and maintain accurate records.Coordinate with other departments to fulfill guest requests andensure a seamless guest experience.Maintain the cleanliness and organization of the front desk area.Assist in administrative tasks, such as answering phone calls andhandling reservations.Join our energetic team as a Front Desk Agent and be part of creatingmemorable guest experiences in a dynamic and rewarding hospitalityenvironment. Apply now to showcase your hospitality skills, buildmeaningful connections with guests, and embark on a fulfilling careerjourney with us!

　　Qualifications

　　High school diploma or equivalentPrior cash handling experience necessaryExceptional communication skillsVery good computer skillsAbility to work flexible hours including weekends and holidaysStrong problem-solving skillsAbility to multitask and work in a fast-paced environmentExperience in customer service is preferredKnowledge of hotel or resort operations is a plusBenefits

　　Davidson Hospitality Group is an award-winning, full-service hospitalitymanagement company overseeing hotels, restaurants, dining andentertainment venues across the US. A trusted partner and preferredoperator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville,Davidson offers a unique entrepreneurial management style and owners\'mentality that provides the individualized personal service of a smallcompany, enhanced by the breadth and depth of skill and experience of alarger company. In keeping with the company\'s heritage of deliveringvalue, Davidson is comprised of four highly specialized operatingverticals: Davidson Hotels, Pivot, Davidson Resorts and DavidsonRestaurant Group.

　　In keeping with the company\'s heritage of delivering value to itsowners and team members, Davidson offers a rich benefit program with avariety of benefits designed to enrich the lives and well-being of ourteam members and their families.

　　Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays).401K MatchWorking at Davidson is like nowhere else. It\'s less of a job, more of acalling. It\'s part career, part revolution. Because whatever you dohere, you play a part in helping redefine the way quality hospitality isdelivered to our guests, our clients, our partners, and each other.

　　EOE AA- Minorities/Females/Vet/Disability/Gender Identity/SexualOrientation

　　Davidson Hospitality is a drug free workplace. Pre-employment drug testand background check required. We participate in E-Verify.